Question about HP Photosmart 3310 Printer

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Will not print Magenta

Well, I have had my 3310 for about two years and it looks like it is failing like the rest of the 3310s on this website. I replaced my ink cartridges and now it will print every color except Magenta. I've tried to reset the machine (multiple time) with no success. i've tried the "clean" print heads and the soft/hard buton resets, but to no avail. Do I need a new printer???

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  • 69 Answers

It seems that your cartridge nozzle is dryed out u can try to clean via the hp tool software or via the menu on your printer if that not works try a new one and if that is not working than call hp for support

Posted on Dec 17, 2008

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HP CM1015 - stil works; Magenta does not print even though full


The magenta might have been freezed, change the magenta.
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When printing colour pictures they appear with greenish hue and there is no red at all...


For some reason it's not printing with the magenta ink. If you were out of that color it would tell you, so either all the magenta nozzles are clogged, or the printhead has gone bad.
At the top of the control panel is a button labeled Ink Management (or just Ink). Press that and choose Cleaning. Some machines will allow you to clean only certain colors - you want Magenta. When it's done, print a test page - also in the Ink Management menu. If it's improved, do it again until all the dots print for each color. Inkjet machines clean their nozzles by blasting them out with ink. If you're low on ink you should have spare cartridges ready to swap.
If no magenta prints at all, but the other colors are fine, your printhead has failed. If the machine is less than a year old it's a warranty repair, see Brother's website for the closest service center. If it's just past warranty, call Brother's customer service line and beg for a Work Order to be sent to a service center to cover your machine. Note that they will insist that your ink cartridges be genuine Brother brand before doing free repairs for ink problems.
If it's out of warranty, a repair would probably cost more than a new DCP 130C. Good luck.

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Could tthe 3310 print a two side dockment


Canon and HP have 3310s that are duplex, what is the make, please?

Dec 30, 2010 | Office Equipment & Supplies

1 Answer

I have a hp 3310 wireless. It prints in colour well but if you print in black most will be not clear although a line every so often is printed clearly. If you print the same document the same lines...


What you are trying to print is created in RGB. This means it is a photo that has been created in a color format that will ONLY print if you print it in full color. If you try to print your photo item in only black, it will only print what it sees in TV Colors, a combination of RED GREEN BLUE. This is why you will only get part of the image printed when only in black.

The only way to change it to print the whole image in all black, is to open the image you are trying to print in Photoshop or another professional grade photo program, and to change the settings of the image to CMYK, effectively, Cyan, Magenta, Yellow, Black. Then, change the image once again - to GREYSCALE. This will effectively change all the colors to a SHADE OF GREY, in different HUES.

Save the picture as a JPEG, and then print from the desktop, from your picture viewing software that came with your computer, and you will see everything print out from the black ink, in greyscale.

Nov 16, 2010 | HP Photosmart 3310 Printer

1 Answer

Print head proplems on the hp photosmart 3310


ok, if you are using old cartriges, might want to try some rubbing alcohol on a tissue. This has worked on a number of cartriges in the past when i start getting missing pins. it lubricates the holes so in can flow again.

Take a q-tip and do the same if there's any kind of print head, but most print heads these days are built into the cartrige.

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1 Answer

IP4300 only recognizes magenta OR cyan


1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

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1 Answer

Magenta horizontal banding on all color printout


I suggest that if your machine is under warranty you call out HP, as I have heard that they don't support these machines with parts therefore you will get a new machine.
Good Luck

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Printer problems for HP Photosmart 3310


Try running antispyware and virus program to eliminate this, housecall is online, thorough and free. It removes it too. Try and see if updating the actual drivers help off HP website. Check settings to see if it is not accidentally set to only print test page or to work offline or similar, uncheck tabs if they are.

Nov 10, 2006 | HP Photosmart 3310 Printer

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