For some reason it wont print in black at all. i bought new cartridges nothing, i pressed clean over and over nothing, and i am so feed up i want to take it apart but dont know how? i rean test prints and every other color but black.. help me please
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I figured it out. If you are low on (25%) on either colors or black, then it won't print. Even if you load a new black cartridge and it reads as 100% black, it won't print because it will only print when BOTH cartridges have been replaced and reads 100%.
Same thing happens reversed with color being replaced.
So basically, ALL printers short you 25% ink and FORCE you to buy their ink more often. Kodak is no exception.
I have 100% black and 25% color and a BW only needed text paper won't print. I been through this before. *facepalm*
Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached. To reattach the cartridge, turn on the lid of the printer and then remove the cartridge from the printer head. Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report. Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.
Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
If you installed new cartridges in teh color slot and it will not print from the computer in color, go into the printer setup menu, a button on the printer should take you here, and print an alignment page. If this fails to print correctly, select to perform a deep cleaning. This will use a lot of ink but will insure your nozzles are working correctly. If nothing prints or the color still isn't correct you will need to either manually clean the nozzles or have someone clean them. To be honest, depending on the cost of the printer it maybe more cost effective just to get a new printer than to have your manually cleaned. As inexpensive and printers are today I don't even replace cartridges anymore except for the black one. When the color runs out I get a new printer. The printer runs 35 to 39 dollars the color cartridge runs 35 to 37 dollars. But I don't do a lot of color printing. It is a choice the individual has to make.
what are you trying to print in black? the best way to test out a black ink is to open word pad and type some thing random and print it and see if that works. if you have a all in one printer u might have 2 inks one color and one black in the printer
did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.