Question about Creative Labs ZEN Vision:M Digital Media Player
The screen on my daughters creative went all fuzzy and wierd when she tried to connect the device to a creative docking station that we got her.we tried to reset using the reset button but that did not work any ideas would be greatly welcomed.
Did she drop it?
you can try this:
· 1. remove all creative software from your pc (do this from start menu/settings/control panel/add or remove programs)
2. Uninstall Windows Media Player 11 and Windows Media Player 11 runtime. This will rollback the pc to an earlier version of WMP.
3. Download the latest version of the zen driver from this location: http://us.creative.com/support/downl...ame=Windows+XP
4. Make sure the zen is not connected to the pc and install run the exe file to install the software on your pc. at some point, the install will tell you that the unit is not connected. Connect the unit to proceed. it will also notify you that you are replacing an existing software, or something to that effect. I accepted or said OK to this popup. Once the firmware is installed, my started to work fine. You can now reinstall WMP from microsoft website. Hope this works for you.
All else failes download the recovery tool from creatives website.
Posted on Dec 20, 2007
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