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Re: Replacing the hose
Usually these hoses are glued into the collar, and the only real way to re-use them is to carve the hose/glue out of the collar by hand with a chisel. some will screw out with enough force, but dont break the collars trying. If there is glue it is probably a long shot but you could try some acetone (dont get it on your skin - it is very nasty and absorbs through) - try a little on the plastic first and wait overnight to check that the plastic itself will not be affected, then see if the glue will dissolve out of the join - probably not with the type of glue probably used. Another possibility is that the whole hose and collar are moulded as one piece - if so take it to a workshop with a lathe and get them to try and lathe holes in the collar part for a hose.
Sears have proven to be next to useless when it comes to spares, so i would suggest try and find a vacuum repair shop locally and just see if they have a hose that fits hanging about.
Hope this helps - please post again if not with a photo - might make it clearer?
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I would recommend checking where the end of the hose attaches to. On Kenmore vacuums where the end of the hose plugs into the vacuum and to the powerhead there is normally two prongs that plug in to the canister and the power head. It is either one of the ends that is not connecting right especially if you say when the hose is moved. It may also be the cord inside the hose that connects to those prongs might be torn inside the hose or not connecting right to each end.
study how the bag attaches to the machine. usually you turn that bag collar a quarter turn counterclockwise to get that collar off. get ready because dirt will get all over.. then hook the larger end of the hose to where you just took that off. one of those smaller attachments that came with it goes on the other end of the hose to attach it to the mattress or use a small funnel or a straw and duct tape..
The easiest way I've found is to disconnect the hose at both ends, and GENTLY push a broom handle through it while removing the stuff from the other end. Unhooking it allows you to lay the hose straight. Adjust your head height to where you just hear it hitting the carpet, then raise it one notch. The brush is designed to (and this is a secret the salesmen won't tell you) just touch the top of the carpeting to get it moving so the dirt becomes loose, the suction does the rest. Too low and it just forces the carpet to lay over and traps most of the dirt.
Try forcing a flathead screwdriver between the flange (tab) on the hose collar and the tab on the swivel assembly itself, taking care not to gouge the wires. Saw one solution where they used 2 screwdrivers simultaneously; couldn't do that, but did loosen one side at a time.
Remove solution tank.
Remove hose from storage rack.
Remove recovery tank and lay cleaner flat on floor. Remove lid,
Now, remove front panel from recovery tank by sliding it straight up.
Take your hose and slide the U-shaped end (converter) into the place where you removed the panel. Slide halfway down opening until it is firmly in place.
2nd step: You should have a tube with a "plug" on it hanging from the converter end. Open door on hoodl abeled "Stair upholstery/Cleaning Connection". Extend black tabs by pulling tan collar toward tube. Press connector collar down firmly to ensure that it is fully connnected.
It's sort of like a childproofed plug and socket. Pull back on the collar and push in the olug. Not hard at all once you've done it the first time.
Make sure you put the lid on the recovery tank correctly so you have suction. Attach whatever brush you want to use on the other end until the tab locks into place.
Sometimes you have to bleed the air from the line by turning on the cleeaner and letting it **** against your hand or hard surface for 15 seconds before its ready to use. This gets the solution to flow to the tool.
Got this post off this web site...I just replaced my swivel and it worked: http://www.managemyhome.com/mmh/answers/Answers.action#l4q110567
To install a new swivel assembly, you will need 2 small, flat tip screw drivers. Unplug the vacuum. Push the screw drivers in between the hose and the collar where you see the seams in the plastic collar on the end where the hose enters the collar. This will release tabs that hold the collar to the swivel. Pry and pull the collar back over the hose and then pull the small screwdrivers out of the collar. Slide the collar back along the hose. Unplug the wiring connections from the hose. Pull the hose wires up and out of the holder on the swivel assembly. Lift the tabs on the side of the hose and pull it off of the swivel. Push the new swivel onto the hose. Align the hose wires and secure them in the holder. Plug the wires from the swivel into the hose wires (blue to blue, white to white). Secure the swivel wires into the wire holder on the swivel assembly. Push the collar back up the hose and onto the swivel with the plastic seams aligned with the tabs on each side of the hose. Snap the collar securely into place.
The part number for the hose is 4370993, you can go to sears.com, put int he part number and order it. You will only get just the hose, you have to take the ends off of the old one and put them on the new hose.