Question about Samsung BD-P1400 Blu-Ray Player

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Problem with Wall-e Blue Ray movie

I have a Samsung BD-P1400 Blue Ray DVD and the new Wall-e dvd on Blue Ray. The movie freezes for a few seconds, speeds up in other places, and the sound quits in other spots. I do not have any issues with any other blue ray movies including the new Batman movie and the New Narnia - Prince Caspian blue rays. I have returned the Wall-e movie for replacement three times, with similar results on each disk. At one point the movie froze and the only option was to turn the player off and re-insert the disk. I have upgraded the firmware, but the problem still exists. Has anyone else experienced problems with this movie on Blue Ray? Since I have this issue only with this movie I don't suspect the player. Any suggestions?

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  • shimiash Dec 19, 2008

    I have a similar problem with both Wall-E and Tropic Thunder. They load then go to "slide show" mode.

  • Hurky Dec 25, 2008

    I'm having trouble with watching movies, particularly blue-ray rentals, that load and then turn into "slide show" mode. I have a Samsung BD-P1400 Blue-Ray Player

  • Hurky Dec 25, 2008

    I have same problem on my Samsung BD-P1400 when trying to watch certain movies, particularly rentals, that load and then stay in "slide show mode."

  • Hurky Dec 25, 2008

    When I've tried to watch rental movies on my BD-P1400 player, e.g. Wanted and Hell Boy II, they'd load and stay in "slide show" mode. I then inserted my own movies and they loaded and went into "slide show mode" briefly before playing in movie/playback mode.

  • LBORINI Dec 31, 2008

    same issue, what is the fix ?? is it a glitch in the disc and will disney fix ?

  • Anonymous Jan 01, 2009

    Freezes first with captains face on screen.  Returned 1 and now going for a refund as second copy has exactly the same problem.  Tried on a PS3 and Samsung BP1400, all latest firmware.

  • spud1981 Jan 03, 2009

    Same issue, pretty random each time it's played. First half or so plays without problems, then starts happening. Also updated firmware to 2.0

  • koln Jan 05, 2009


    • I HAVE THE SOME PROBLEM IT's THE PLAYER . YOU HAVE TO DOWN LOAD THE NEW VISON FOR THE BD-P1400 at samsung
      .com

  • rembaldi Jan 10, 2009

    I have the same player with the same issue.  Even the firmware upgrade didn't fix it...that being said, I hear others are experiencing this from time to time with the PS3.

  • rembaldi Jan 14, 2009

    The new firmware update from Samsung does NOT fix the Wall*E issue.  I have the latest firmware upgrade and it plays the exact same way....*sigh*

  • MelissaOmaha Jan 18, 2009

    I am trying to watch a Hell Boy 2 rental from Hollywood Video. Keeps locking up and saying "Slide Show". Very frustrating.



  • Anonymous Jan 31, 2009

    Same problem with Philips BDP7100.
    Philips was not aware of the problem, but they have no solution for the moment ...


  • Anonymous Feb 01, 2009

    I had the same problem with Wall-E, even the Slide Show scroll instead of the time elapsed on the front of the player. I also had some freezing with TDK, using 2.0 firmware. It's getting to be very annoying trying to watch the new releases and waiting for glitches. Blu Ray, tho it looks good, is a pain.

  • Anonymous Feb 02, 2009

    I have a Panasonic BD55, Wall-E freezes on this machine. All other discs seem to play OK.

  • Anonymous Feb 05, 2009

    it's a little better with the 2.0 firmware. but the problem still here

  • Anonymous Apr 20, 2009

    My Samsung BD-P1400 will not even load the Wall-e movie. I get an error message that ir cannot play the disk and it ejects it.



    I find the player to be VERY slow. Music is not played back at a good quality with HDMI or even PCM out.



    This is not a good player.



    My firmware is up to date and I must say I will nor buy another Samsung prodt after my experince with their poor quality of workmanship and support

  • Anonymous May 23, 2009

    Wall-e disc has to be loaded like 10 times in my BD-P1400...then it will boot. I had the same problem with Iron Man though. The latest firmware has been done three times. Still issues. Time for a new one! And not a Samsung. If they break or just don't work I aint buyin another one! Vote with your wallet. Why continue to support a company that built a failed machine and then doesn't want to help when it desn't perform. Buy a Sony.

  • Anonymous Mar 29, 2014

    how to upgrade blue ray player ht d6730w

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I would say the problems comes from the way the company formatted the movie onto the blu ray discs. and i would say that there will most likely be a recall on them. if anything connect the manufacturer of the movie. hope this helps you.

Posted on Dec 17, 2008

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You can try upgrading the firmware at
http://www.samsung.com/us/support/download/supportDown.do?group=&type=&subtype=&model_nm=BD-P1400&language=&cate_type=all&dType=D&mType=FM&vType=&prd_ia_cd=03020100&disp_nm=BD-P1400&model_cd=&menu=download

I have to say though, after spending a year trying to get a 1400 to work, and multiple firmware upgrades on same, I gave up and bought a Panasonic BD35 which has been flawless on every movie.

Posted on Dec 25, 2008

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I HAVE PROBLEM TRYING TO PLAY- MAMMA MIA . ON BLUE RAY , ON MY NEW BD-P1400. THIS IS THE SECOND DISC TO REFUSE TO PLAY

Posted on Jan 14, 2009

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I would say the problems comes from the way the company formatted the movie onto the blu ray discs. and i would say that there will most likely be a recall on them. if anything connect the manufacturer of the movie. hope this helps you.

Posted on Jan 07, 2009

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Hi,
Download desired user manual Samsung BD-P1400 here.
Bye.

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