Question about Sony Playstation 3 (PS3) Console

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My PS3 won't play DVDs or Blu-ray.

My 80 gig PS3 won't play DVDs or Blu-ray. All I get is a black screen, no sound. It detects there's a disc, and even what movie on the Blu-rays, but when it starts the screen goes black. I've disabled upscaling and such, as it's not hooked up to an HDTV, but still nothing helps. This is quite disappointing, as this is the second PS3 problem I've had- my first had a hard drive problem that forced me to exchange with Sony, losing all my game saves and videos.

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  • fourthgradem Dec 17, 2008

    By the way, games work. Even games on Blu-ray discs.

  • fourthgradem Dec 17, 2008

    I have firmware 2.53, and yes.


  • fourthgradem Dec 18, 2008

    Thank you, that worked perfectly. All I lost was my Rock Band save, and I'm good enough to get that back to the right status in just a couple weeks.

  • Dominic
    Dominic May 11, 2010

    Do you know what system version you have? Have you updated your system before?

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You may need to format the entire system and then update if you really need to watch the DVD that badly

you can move gamesaves to a memorystick before hand so you dont lost anything apart from demos and pics

pls rate.

Posted on Dec 17, 2008

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For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

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