Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Hp office jet 6110 all in one will not scan with hp pavilion dv50

My hp office jet 6110 all in one will not scan with hp pavilion dv5000 laptop. I can print from my laptop but when I run the HP Director and try to scan I get this error:
---------------------------
Error!
---------------------------
An unexpected internal error has occurred. Click OK to close the program, and then try one of the following:
- Restart the program.
- Restart the PC and then try again.
- Reinstall the HP Photo & Imaging Software and try again.
---------------------------
OK
---------------------------
I have reinstalled the software several times as well as restarting my laptop and printer on multiple occasions.

This same "all in one" printer scans great when connected to my Dell! Any Ideas?

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Posted on Aug 01, 2008

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map9966
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SOURCE: My hp office jet 6110

Hi greggcowley, having two HP's connected or bouncing between either you need to change the default printer before using either. Open printer and faxes. You'll see only one device has a check mark on it. So before you go to use the 6110 left click on it once, than click File & set to default printer. Same for the DV 5000. Each time you'll need to open printer & faxes & change the default printer/scanner.

Enjoy greggcowley!
Thank you for using fixya.
Merry Xmass!
Mike

Posted on Dec 17, 2008

  • 1 Answer

SOURCE: i will click on my hp photo imaging director

I had to get a new printer and now my HP photo&Imaging know long responds to any scaning to my pc so what can I do to repairthis problem

Posted on May 22, 2009

  • 10 Answers

SOURCE: I cannot open my HP Director in my officejet 6110,Window XP

Follow the directions in this link. That should do it.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00802504&lc=en&dlc=en&cc=us&product=79477&os=228

Posted on Sep 15, 2009

  • 1570 Answers

SOURCE: do not know how to

Hi

Click right mouse on the scanner icon and then change the file setting of your scanned file. Change it to pdf file not jpeg to scan in multiple pages. Another is by changing pdf to jpeg using the printer itself. Use the LCD screen menu to navigate.

Another way if you can install ADOBE ACROBAT READER PRO SOFTWARE, you can scan with multiple pages. Regads

Posted on Jun 21, 2011

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My hp office jet 6110 all in one will not allow my hp pavilion dv 5000 to initiate a scan from the "director". I have reinstalled the drivers that came with the printer several times and of course...


Hi greggcowley, having two HP's connected or bouncing between either you need to change the default printer before using either. Open printer and faxes. You'll see only one device has a check mark on it. So before you go to use the 6110 left click on it once, than click File & set to default printer. Same for the DV 5000. Each time you'll need to open printer & faxes & change the default printer/scanner.

Enjoy greggcowley!
Thank you for using fixya.
Merry Xmass!
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- Actually there are two kinds of CD of the printer, one is the Basic driver CD, wherein you can do basic printing and scanning and the other one is the Full Feature drvier CD, wherein all hp printer software is in including the hp director... maybe you only have a basic driver... i'll give you this site to download the driver of the Full feature software.. this is free. you can also place your order here if you really want a CD... but this download software is equivalent with the content of the CD...

- http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

- select your operating system becuase you did not specified your OS.
- then under driver options select the full feature software driver for your printer
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Hp 6110 all in one hp director not working.


try to do the following:

1. Double-click the HP Director icon to load the program into the memory. You will not see HP Director open at this step. Do not click anything else on the screen until Step 2 is completed.

2. Press the Alt key and the Space bar together, and then
select Minimize from the menu that displays in the upper left corner of the window. If necessary, click it again until HP Director minimizes.

The HP Director software now appears as an item on the Task Bar .

3. Click HP Director on the Task Bar . The software opens and displays normally.

4. Repeat Steps 1 through 3 every time the HP Director software is used.

or
  1. Go to the HP Software Download Page .
  2. In the Enter a product number text box, type the printer model, and then press Enter .
  3. Under Product search results , select the printer model.
  4. Select the operating system.
  5. Under Update , click Critical update to resolve an issue with HP Director after installing Internet Explorer 7 .
  6. Follow the instructions that display on the screen to install the update.
Cause:
In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7.

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See this link on HP's web site for a possible solution:

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