Question about Brio Polar Express Battery Engine

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Brio electric motor inside train engine

Can I buy a new motor for the engine? the engine light lights but will not move and the engine by itself does not move although it looks like power flows thru the motor to get to the headlight.

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SOURCE: Hi, any chance you can

There is a small screw hole on top of the train, down inside what looks to be the smoke stack.  Then insert 2 AAAs!

Posted on Dec 15, 2008

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SOURCE: Brio remote control express doesn't move anymore

I wish I could help - I have exactly the same problem! Train opened Christmas Day, worked ok. Batteries seemed to gradually die 2-3 days later. Replaced all 3 sets of batteries twice, but nothing. Initially I got sounds, but nothing now.

Posted on Dec 29, 2009

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SOURCE: My granddaughter has about a dozen Brio

Alas, the traction drive on these Brio locomotives seems to have a pretty short life. According to a Brio rep, the only hope is to indeed give it a good firm solid whack down onto a hard surface (table or floor) in an attempt to get the internal pressure gears to settle down and get more traction. There's a 50/50 chance it might work. There is no other solution. Attempting to open it up will create a mess because it's almost impossible to get all the tiny loaded springs back into place. At least the lights and sounds still work, and it can be easily pushed around the track--it just will no longer do so itself...

Posted on Mar 29, 2010

  • 1 Answer

SOURCE: Wooden train set track, pegs

If it helps I've repaired similar track by plugging the hole where the peg went with a small rawlplug trimmed to fit then screwed in a metal eye fixture (1 cm diameter) of the type used in hook and eye fastenings or to hold up net curtain wires. The eye fits the adjacent hole and the eye can be screwed in and out or tilted to fit.
Roger Dyson

Posted on Nov 13, 2011

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I have power to the train and it runs but it moves extremely slowly and sommetimes comes to a stop.


I'm assuming the train is track powered with a power pack, and not battery powered, so there's actually a few possible solutions. I'll work from the easiest/cheapest, to the more advanced/expensive.

First, especially if the track is old or been in storage a while, the track may have a thin film of dirt, oil, or rust that is insulating the wheels from picking up the power they need from the track. Try cleaning the track with a mild soap but BE SURE TO DRY IT COMPLETELY before reattaching the power. Also, clean the wheels but use a cotton swab and very little water. One drop inside the motor might destroy it from the inside. You can also try a special track cleaning solution sold at your local hobby shop that has HO model train sets. That will work better, especially on lightly rusted parts. Also, make sure all the track connections are tight and free from contaminants.

Then, if you're feeling brave, you can check the motor of the train itself. Disassemble the locomotive and find the motor inside the housing. Check the wires leading from the wheel area to the motor for any corrosion, or loose/broken wires. If it's not the wires which are easy to solder back in place, I wouldn't recommend going any deeper into the motor as it's better and less frustrating to just buy a whole new set.

Finally, the problem may lay in the power pack (inverter) itself. I personally don't bother trying to fix a power pack, but if you know your electronics you could run some tests of the output voltage to the track, and the voltage on the track at various points. Again, it's not worth the time or effort to mess with the power pack unless you know what you're doing. You could get seriously injured or killed by the voltage/amperage running through those things. They even have enough stored electricity after they're unplugged to cause some nasty electrical burns from the capacitors.

Hope this helps and you're able to fix the problem so you can get back to enjoying the train set. I've always enjoyed watching them for hours, especially when I set up my track around the Christmas tree every year! Good luck!

Dec 19, 2010 | New Bright 384 Holiday Express Animated...

1 Answer

Does anyone have information where you can get replacement rubber tires / wheel grips for Brio electric train engines? (wooden tracks) We have a few electric engines that can no longer climb the hills...


I dont know where you can get replacement tyres. But here is a fix for the problem:
Using tweezers then fingers, pull off the existing tyres.
Take ordinary sewing thread, and wrap it around the V in the wheels (where the tyre was), about 20 turns or so, keeping the ends inside the V.
Put the tyres back on.
The thread forces the tyres further out, making some tread from the rubber available above the level of the plastic wheel rims.

Nov 06, 2010 | Thomas and Friends Repair Garage Fits...

1 Answer

I need a brio remote control. Can I buy one ?


Click on this link below and contact Brio for a replacement remote control to your express train

http://brio.knex.com/AboutBrio/Contact_Information.php

Aug 13, 2010 | Brio Remote Control Express Train

3 Answers

Remote control train won't work


The wires will have pulled off the circuit board inside.

Remove screws (force a hex driver in there) and solder wire back on.

Train surgey (geddit) is very fiddly. Have a drink first! ;-)

Dec 29, 2009 | Brio Remote Control Express Train

2 Answers

Brio remote control express doesn't move anymore


I wish I could help - I have exactly the same problem! Train opened Christmas Day, worked ok. Batteries seemed to gradually die 2-3 days later. Replaced all 3 sets of batteries twice, but nothing. Initially I got sounds, but nothing now.

Dec 27, 2009 | Brio Remote Control Express Train

1 Answer

Our playskool train will not move forward please could you advise me how to solve this - thanks dee


Had the same problem - the train at first stopped moving, but still rotated the balls, then later stopped rotating the balls at all. The music still played, though. I found the issue to be a small belt that transfers the motion from the electric motor to the gear system. The belt is tiny (think small rubber band) and lost tension, finally detaching from the system altogether. Getting to it is the difficult part... mind you that taking it apart carries a very high risk of breaking the plastic, so be prepared to scrap the whole thing and buy new.
To fix, start by removing the 7 outside screws to essentially split the train body in half. You'll have to pry off the large green wheel that's opposite the screws (right side of train) - this part carries the highest break risk. Be mindful of a spring (about 1/2 inch diameter) that may go flying - that one goes on the outside of the little inside wheel that moves the balls around.
Once the train is split in half, remove all screws you find, which will allow you to remove the mechanical sections, which includes the battery pack, electric motor, on/off switch, and gear system, including the wheel that moves the balls around. By the time this entire section is lifted off the train body, you'll see where the gears (they're a bit greasy) are attached to the motor towards the bottom of the gearbox. The gearbox itself has 3 or 4 screws to address that will reveal the entire gear system.
I had to take the lower (smaller) gears apart in order to replace the gear belt.
Replace the gear belt with a small rubber band (you'll likely need a small screwdriver to wrap it around the wheels), then re-assemble the gearbox and system. i recommend constantly running the toy with every step to make sure everything's still connected.
with a healthy rubber band/belt in place, the rest of the gear systems will fall into place with enough torque to drive both the train movement and the ball wheel.
good luck

Dec 22, 2009 | Playskool Busy Basics: Busy Ball Choo Choo

4 Answers

Train makes sounds but does not move


There are bateries all over the place in this toy. two AAs in the remote, two button bateries in the tender and also two AAs in the engine, did you do the ones in the engine?

Jun 08, 2009 | Brio Remote Control Express Train

1 Answer

New Bright Holiday Express Animated Train - figures do not move


Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

Dec 22, 2008 | New Bright 384 Holiday Express Animated...

2 Answers

ENGINE DOES NOT MOVE VERY WELL AND IS LOUD


Sounds like the wheels may be dirty on the one . Have you tried cleaning them? The noisey one may need a little grease on the gears. The one that does not move but lights up, not sure. Have you tried to take the body off and see if a wire is disconnected?
Try going on line and look for a group on Yahoo Groups for N-scale. They will probably be more helpful and you will get more information about N scale trains. Good luck!
Bob D.

Dec 12, 2008 | Seth Thomas Bachman Thomas Annie Clarabel...

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