Question about Brio Polar Express Battery Engine

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Brio electric motor inside train engine

Can I buy a new motor for the engine? the engine light lights but will not move and the engine by itself does not move although it looks like power flows thru the motor to get to the headlight.

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4 Suggested Answers

  • 1 Answer

SOURCE: Hi, any chance you can

There is a small screw hole on top of the train, down inside what looks to be the smoke stack.  Then insert 2 AAAs!

Posted on Dec 15, 2008

  • 1 Answer

SOURCE: Brio remote control express doesn't move anymore

I wish I could help - I have exactly the same problem! Train opened Christmas Day, worked ok. Batteries seemed to gradually die 2-3 days later. Replaced all 3 sets of batteries twice, but nothing. Initially I got sounds, but nothing now.

Posted on Dec 29, 2009

  • 7 Answers

SOURCE: My granddaughter has about a dozen Brio

Alas, the traction drive on these Brio locomotives seems to have a pretty short life. According to a Brio rep, the only hope is to indeed give it a good firm solid whack down onto a hard surface (table or floor) in an attempt to get the internal pressure gears to settle down and get more traction. There's a 50/50 chance it might work. There is no other solution. Attempting to open it up will create a mess because it's almost impossible to get all the tiny loaded springs back into place. At least the lights and sounds still work, and it can be easily pushed around the track--it just will no longer do so itself...

Posted on Mar 29, 2010

  • 1 Answer

SOURCE: Wooden train set track, pegs

If it helps I've repaired similar track by plugging the hole where the peg went with a small rawlplug trimmed to fit then screwed in a metal eye fixture (1 cm diameter) of the type used in hook and eye fastenings or to hold up net curtain wires. The eye fits the adjacent hole and the eye can be screwed in and out or tilted to fit.
Roger Dyson

Posted on Nov 13, 2011

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Here's the link to BRIO Customer Service, contact them for instructions.
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I have power to the train and it runs but it moves extremely slowly and sommetimes comes to a stop.


I'm assuming the train is track powered with a power pack, and not battery powered, so there's actually a few possible solutions. I'll work from the easiest/cheapest, to the more advanced/expensive.

First, especially if the track is old or been in storage a while, the track may have a thin film of dirt, oil, or rust that is insulating the wheels from picking up the power they need from the track. Try cleaning the track with a mild soap but BE SURE TO DRY IT COMPLETELY before reattaching the power. Also, clean the wheels but use a cotton swab and very little water. One drop inside the motor might destroy it from the inside. You can also try a special track cleaning solution sold at your local hobby shop that has HO model train sets. That will work better, especially on lightly rusted parts. Also, make sure all the track connections are tight and free from contaminants.

Then, if you're feeling brave, you can check the motor of the train itself. Disassemble the locomotive and find the motor inside the housing. Check the wires leading from the wheel area to the motor for any corrosion, or loose/broken wires. If it's not the wires which are easy to solder back in place, I wouldn't recommend going any deeper into the motor as it's better and less frustrating to just buy a whole new set.

Finally, the problem may lay in the power pack (inverter) itself. I personally don't bother trying to fix a power pack, but if you know your electronics you could run some tests of the output voltage to the track, and the voltage on the track at various points. Again, it's not worth the time or effort to mess with the power pack unless you know what you're doing. You could get seriously injured or killed by the voltage/amperage running through those things. They even have enough stored electricity after they're unplugged to cause some nasty electrical burns from the capacitors.

Hope this helps and you're able to fix the problem so you can get back to enjoying the train set. I've always enjoyed watching them for hours, especially when I set up my track around the Christmas tree every year! Good luck!

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Does anyone have information where you can get replacement rubber tires / wheel grips for Brio electric train engines? (wooden tracks) We have a few electric engines that can no longer climb the hills...


I dont know where you can get replacement tyres. But here is a fix for the problem:
Using tweezers then fingers, pull off the existing tyres.
Take ordinary sewing thread, and wrap it around the V in the wheels (where the tyre was), about 20 turns or so, keeping the ends inside the V.
Put the tyres back on.
The thread forces the tyres further out, making some tread from the rubber available above the level of the plastic wheel rims.

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1 Answer

I need a brio remote control. Can I buy one ?


Click on this link below and contact Brio for a replacement remote control to your express train

http://brio.knex.com/AboutBrio/Contact_Information.php

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Train makes sounds but does not move


There are bateries all over the place in this toy. two AAs in the remote, two button bateries in the tender and also two AAs in the engine, did you do the ones in the engine?

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My granddaughter has about a dozen Brio batter-powered locomotives. Three of them will not move, even with new batteries. Two of them still light their lights and make train-whistle sounds. But they won't...


Alas, the traction drive on these Brio locomotives seems to have a pretty short life. According to a Brio rep, the only hope is to indeed give it a good firm solid whack down onto a hard surface (table or floor) in an attempt to get the internal pressure gears to settle down and get more traction. There's a 50/50 chance it might work. There is no other solution. Attempting to open it up will create a mess because it's almost impossible to get all the tiny loaded springs back into place. At least the lights and sounds still work, and it can be easily pushed around the track--it just will no longer do so itself...

Mar 06, 2009 | Brio Mighty Red Locomotive

2 Answers

The oil light keeps comming on and the oil is full


The oil light is a measurement of the oil pressure inside the the motor. It is not an indicator of how much oil is in the engine, and it is not an indicator of oil in the wrong place inside the engine. There is an oil pump inside the oil pan which pumps oil under pressure to the moving parts as they turn. The oil travels to the main bearings first and to the valve train last. When the oil light comes on it means that either the sending unit is bad or that that there is low oil pressure. When there is low oil pressure, then the moving parts are not being lubricated to the extent that the engineers intended. If the engine does not get oil to the moving parts - IT WILL DESTROY ITSELF.

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