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Some times when paper jams a printer it damages the sensors that continue the printing process. I suggest you revisit the area where the paper jam occurred and check for the tiniest particle still lingering between the rollers. Remove what rollers you can by hand and inspect the surfaces and alignment. Put them back in the order you removed them and try again to print.
>> it would not catch the paper on the rollers so it could print.
Try more sheets of paper. After that, it's time to take it to a qualified printer technician, for professional trouble-shooting, tune-up (adjustment of those rollers), and maybe a proper burial in the responsibly-recycled bin.
Had the same problem with mine, very intermittent. Remove all the paper and open the feed tray lid so you can get access to the three grey pinch rollers. Start printing then push on the roller with your finger to try and 'rough it up' (if it clicks you are pressing too hard).
The fault appears to be that the pinch rollers are loosing their grip and can not pull the glossy paper through. I dare say using a mild washing up liquid solution would be better but this is a safe quick fix.
Did this to mine and it has worked fine ever since.
HEY THERE GUY'S THE EASIEST SOLUTION I CAN TELL YOU TO DO IS CALL CANON COMPLAIN THE'Y WELL MAKE YOU DO A COUPLE OF THINGS THATS SUPPOSED TO CORRECT THE ISSUE: LIKE ROLLER CLEANING A COUPLE OF TIMES, CLEAN THE ROLLER WITH ALCHOL, TURN EVERYTHING OFF AND SHAKE THE MACHINE A LITTLE AND TURN IT BACK ON TO SEE IF THAT WORKS AND FINALLY IF THAT DOESNT WORK THEY TELL YOU TO UNISTALL THE DRIVER AND REINSTALL IT!! WELL MAYBE FOR SOME OF YOU THESE STEPS MIGHT WORK!! BUT L'M TELLING YOU IVE PERSONALLY NOTICED CANON'S PRINTERS ARE ****!!! I'VE GONE THREW 2 PRINTERS SINCE DECEMBER LAST YEAR AND THEY SENT ME OUT A 3RD ONE FREE OF CHARGE!!! I TOLD THEM I HAD A CANON MP 150 FOR YEARS THAT I PRINTED EVERYTHING ON IT AND I STILL CAN EVEN AFTER MY DROPED IT AND BROKE A COUPLE OF THINGS ON IT!! SO FAR I HAVE USED THE MP470 WHICH IS GARBAGE!! AND THE MP480 IS THE SAME!!!! L MIGHT JUST SELL THE ONE THEY GAVE ME!!! IF ANYONE HAS QUESTION FEEL FREE TO CONTACT ME AT firstname.lastname@example.org SEE YA!!
Are you saying that the printer pulls in too much paper at a time, or that it's actually printing on more than one page, even if you only want to do a single page? If it's pulling in too many pages, try fanning the paper. At times, especially in low humidity conditions, paper will tend to stick together and then several sheets get pulled into the printer. Fanning will often relieve the symptoms. Also make sure that the feed roller is clean. Use a cloth with some alcohol on it and rub the tire all the way around or as much as possible. See if that works.
Hi guys, I eventually found a solution to the problem for my printer. With the top cover open, I pushed a sheet of 120 micron thickness A4 clear plastic binding cover through the exit tray as far as it would go to rest against the bottom row of rollers. I switched the printer off then back on again and as the rollers lifted momentarily, I pushed the sheet of plastic as far up through the machine as I could before the rollers went down again - it went in a fair distance. The printer then ejected the plastic sheet. I then put the plastic sheet into the paper tray and tried to print a blank document page. The plastic fed through cleanly and my printer has been working since without any error messages. I hope this works for you.