Question about SanDisk Sansa e260 MP3 Player

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My sansa isn't recognized but sometimes it is e260

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  • Master
  • 8,596 Answers

I would try the volume + method suggested below, but substitute the REC button for volume +:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 17, 2008

6 Suggested Answers

  • 2 Answers

SOURCE: Sansa e260 says connected but device not recognized

I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".

Posted on Jan 02, 2007

  • 1 Answer

SOURCE: Cannot get my computer to recognize my sansa e260 player

I've changed my Sansa USB modes both ways and they still dont work. I dont understand why. This has happened to me before, and its really annoying.

Posted on Jul 06, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Sansa e260 says connected but device not recognized

Substitute REC fo volume + in the following:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 17, 2008

  • 233 Answers

SOURCE: Sansa e260 wont be detected by computer

I assume that you are running an older version of Windows from XP/2000. If you can get on the internet, go to Sansa's site and download the driver from there. Here is a link http://mp3support.sandisk.com/sansa/SMC

Posted on May 30, 2009

Schmead10
  • 650 Answers

SOURCE: sansa e260 player not recognized by window

(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) . download and install Copy and paste click run to install follow instructions make sure your sansa is in msc usb mod in the settings in the sansa

Posted on Jun 09, 2009

meeknotweak
  • 341 Answers

SOURCE: Cannot get my computer to recognize my sansa e260 player

On your Sansa Go to "Settings" then "System Settings" then "USB Mode," change it to MSC, now try connecting it. If that doesn't work try the other modes just in case.
Hope this helps!

Posted on Aug 25, 2009

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1 Answer

The Sansa E260 does not see the inserted SD card


Reboot the system and try again. You have to make sure it's shut down when you're inserting the card. If it still doesn't work make sure it has updated firmware. Sometimes that can cause some issue as well.

Feb 03, 2015 | SanDisk Sansa e260 MP3 Player

1 Answer

MY COMPUTER IS NOT RECOGNIZING MY SANSA E260


Hello,
Use the support site for e200 series from Sansa to get the e260 connected and follow the steps:
http://kb.sandisk.com/app/answers/detail/a_id/266/kw/recognize/r_id/101834

Manual for e200 series
e200v1:
http://mp3support.sandisk.com/downloads/um/e200v1_userguide_en.pdf
e200v2:
http://mp3support.sandisk.com/downloads/um/e200v2_userguide_en.pdf

Need more help, just post a comment.

Oct 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Cannot get my computer to recognize my sansa e260 player


On your Sansa Go to "Settings" then "System Settings" then "USB Mode," change it to MSC, now try connecting it. If that doesn't work try the other modes just in case.
Hope this helps!

May 01, 2009 | SanDisk Sansa Connect MP3 Player

1 Answer

My XP system does not recognize Sandisk Sansa e260


The XP did not recognize the device because I used a after- marked USB expander board that did not provide enough power to the device. Plugging to the Motherboard - attached USB port solved the problem.

Mar 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Computer(s) wont recognize sansa e260


i have the same SANSA e260.....and the same problem....its easy just turn on your sansa then push the menu botton, slide the wheel in the center and at the end of the options say USB enter there and change usb mode from MTP to MSC mode.....and ready

Jan 02, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e260 doesn't work


Try updating the firmware. They have two different versions of the e260, make sure you check your current firmware so you can update to the correct one. http://www.sansa.com/support/sansa_e200/troubleshooting

Dec 22, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Not recognized.


Have you downloaded the firmware from sandisk?

Also, have you gone to Windows Media Player 11 and tried to sync it?

When you plug the Sansa in, Vista should recognize and the Sansa should show connected. XP should do the same thing.

http://www.sandisk.com/sansa/#/support-0/
This is for the Sansa e200 series
Go to this site: there is a firware update
also, Media Converter (if you do not have it)
User manual
How to videos
More Support information

In the manual it shows that the 4gb is the Sansa e260; is that what you have?

You can also go to:
http://www.sandisk.com/Retail/Default.aspx?CatID=1605
for more information

Mar 27, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 is not recognized


well i have never used mac so much but... isn´t it any emulators or what it´s called so u can use like xp or ubuntu in x tiger os
i heard the sansa players don´t work so good with mac...

Feb 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Cannot get my computer to recognize my Sansa e260 MP3 player


you only have to install the CD that came with your sansa in the box , after that it should recognize it

Dec 09, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 not being read by the system?


Does it show up in your windows explorer as another drive letter ?

Nov 26, 2007 | SanDisk Sansa e260 MP3 Player

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