Question about HP Compaq Presario C304NR Notebook

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Problem with celeron M compaq notebook

My brother's laptop keeps restarting on its own...I think it may have not been shut down properly..a black page with white letters shows saying that the computer was probably not shut down as recommended...then it gives me choices to re start normally or restart with the last changes that were made to the computer..to do it on safe mode...safe mode with networking...but i've chosen every single choice and all of them just lead to the same thing...it pretends that it's going to restart..shows the compaq screen, then shows the windows XP screen and then back to the black screen with the writing again...
please tell me if u can help me so that i can fix it on my own.
thank you

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Prior to having this problem were getting any messages stating that your computer was unprotected. What kind of security does your brothers laptop have.

Posted on Jan 03, 2009

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Posted on Jan 02, 2017

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