Question about Dell 926 All-In-One InkJet Printer

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Mysterious plastic strip

I found a 14" long thin strip of plastic at the bottom of my printer, a CanonMultiPASS F80, underneath the print cartridges. There are small cutout holes at each end, one square, the other rectangular. The first set of numbers on it are : QA4-0572-OOT, second line 04/02/cav.027 then PWB-RUHLATEC. Could you tell me where this goes? The printer had been working fine, I had just replaced a couple ink cartridges when I noticed this plastic strip. It now doesn't work and the display says "cartridge jammed". I searched for some help on Canon's site and on the internet, but found nothing. Please advise. Thank you very much. Scott K Lowe scottklowe@zoominternet.net my son reached into the printer and pulled the mysterious plastic strip out of an all-in-one Dell 926. The writing on the strip is Ruhlatec which I believe is a plastic encoder of some sort. I can't find where it attaches but my printer is no longer working either.

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  • 4picks Jan 03, 2009

    i have the same issue! I did figure out where it goes, and got it on briefly. Printer worked for a minute until it kicked off the strip again. The issue began with a carrier jam message. Opened up the printer and saw this strip dangling there. I pulled it out. On the far left side of the printer wall there is a square hole with a little post to hook the strip on, just above the metal bar. the strip then gets fed through a slot on the print cartridge holder, on the print head side. strip comes through other side of cartridge holder. On the far right side of the printer there is a post with a nipple on it coming from the back wall of the printer, just above the bar. After a lot of trying, I got it hooked on, but the printer kicked it off again. I'm sure this is the fix, I just can't figure out which end goes where and how to get it to stay. Let me know if you have suggestions.

  • kmj081900 May 03, 2009

    I have tried to get the encoder strip to stay on and it keeps falling off as soon as the ink jets move

  • nickolem123 May 15, 2009

    one of my ends are broken too... is there a replacement?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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Demmy
  • 59 Answers

SOURCE: Small thin film fell out

Try to cut off a thin plastic strip. just try to copy that. it basically guides the cartridge on where to print. also i remember that it should have a spring connected to the holes.

Posted on Oct 04, 2007

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maklean
  • 1665 Answers

SOURCE: Dell 926 Printer ink refill instructions

Link below may help
Refill Kits and Bulk Inks for Dell Printers

Posted on Aug 11, 2008

  • 8 Answers

SOURCE: Dell 926 Printer ink refill instructions

i want to know how many contanners the printer users.

i don't have this type of printer, but this is waht you are going to do. take one of the empty cartridge and scratch the nuzul on a what peace of paper. this in most cases will give you small lines which you can use to identify the colour.

if you can do this it will help you
go to a shop with the printer number, where they sell printer cartridges. Tell them you want one of the cartridges, if they have take a close look at them and tell you will came back later but ask them how you will know the black ink since you want to buy that one.

in this way you can identify the two

thank you

Posted on Nov 14, 2008

All Office
  • 58 Answers

SOURCE: How to get the plastic strip back in my dell 926

This is a "carriage timing belt" or in tech term's an "encoder strip". It reads the cartridge carriage when it moves left to right for positioning. Is either of the ends split or broken? If so, you are out of luck trying to reinstall it. I would recommend replacing your printer since this isn't a very expensive one. Just find a electronic waste disposal facility (or local E-waster drive at your nearest school, etc) or check with your city or state and find out where you can drop it off. Good luck.

Posted on Jan 03, 2009

  • 1 Answer

SOURCE: Dell 926 Printer ink refill instructions

Go to this webpage: http://www.ldproducts.com/Dell-Ink,Photo-all-in-one,926,Ink-Cartridge,3234,printer.html Click on the links for InTec Refill Kit for Dell MW175 Black and InTec Refill Kit for Dell MW174 Color. Scroll down to Specifications and click on the Instruction Video link for each. That should help some.

Posted on Jun 13, 2009

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I just put the cartridge in and it won't reset. I can't scan, print, or copy. It keeps flashing the screen: "put in cartridge". I took the cartridge holder out and cleaned it off, but to no...


Your probably experiencing a fairly common problem that's easily fixed. Most ink cartridges are shipped with a small plastic strip (like adhesive tape), taped over the nozzles and metal contacts. These thin strips have a tendency to tear when being removed, leaving a small piece that interferes with printer recognizing the cartridge. Remove the cartridge and examine the bottom very carefully and remove any remaining tape.

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Getting printer stall code on screen...


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.

The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.

The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test.

To self-test the printer, please follow the steps given below:

1. Press and hold the "Plus" (+) button. While holding it down, press the "Scan" button. Once the screen changes, release both buttons. The screen will display the firmware version until the buttons are released. Then it will display 0: Button test.
2. Press the "Plus" (+) button once. The screen will display "Single Test Page."
3. Press the "Menu" button.
The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed.  If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Oct 03, 2009 | Lexmark X5250 All-In-One InkJet Printer

1 Answer

Carrier stall


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.

The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.

The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test.

To self-test the printer, please follow the steps given below:

1. Press the "Menu" button 10 times. It should then read "Maintenance" on the printer's display screen.
2. Press the "Select" button once. You should then see "Cartridges" displayed on the printer screen.
3. Press the "Right Arrow" button 3 times, which then brings you to the "Self-Test" option.
4. Press the "Select" button once. It should print out a sheet of paper with horizontal color and black lines and smaller vertical lines.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues and we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.  
If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Oct 03, 2009 | Lexmark X85 All-In-One InkJet Printer

1 Answer

Ink cartridges make a slamming sound from left to right and wont print


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

May 28, 2009 | Lexmark X2580 Wireless All-in-One InkJet...

1 Answer

The runner in the printer


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

May 08, 2009 | Lexmark Z845 InkJet Printer

1 Answer

Z53 light flashes but will not print..reset ink cart twice


Please follow the instructions given below:

1. Disconnect the USB cable and the printer power cable.
2. Please disconnect the power supply from the back of the printer.
3. Then remove the cartridges from the printer.
4. Please reconnect the power supply back and turn on the printer.
5. If lights are blinking then printer encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
6. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
7. The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and let us know if the lights are still blinking.
8. If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. We will replace the printer, only if it is under warranty.
9. However, if lights are not blinking then try inserting one cartridge at a time and check if you can see any lights blinking. If light blinks with one cartridge then that cartridge is defective.

Apr 20, 2009 | Lexmark Z53 Color InkJet Printer

1 Answer

Cant put printer piece back in


The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
Please Note: Fixing the encoder strip is a delicate procedure.

Try to print any document.

If this failed then printer cannot be repaired, if the printer is under warranty then Lexmark will replace the printer else. I am sorry to say you need to purchase a new printer

your's tech expert
Jeeth

Mar 28, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

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Thank you for contacting to Fixya regarding your printer error message 0504.

I would like to inform you that error 0504 refers to encoder strip.

The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

Next, try to print the self test.



Your's Fixya Expert
Jeeth



Feb 02, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Plastic strip fell off


Hi, if you open the open the printer, unit to gain access to install ink cartridge, if you see the metallic end which has got a hook on both the ends left and right side. the ink cartridge runs between the strip from left to right which should be connected above the ink cartridge meta rod.

< ------------- >metal hooks on left and right above the cartridge rod
======= __ cartridge rod

Let me know for further info.

Feb 05, 2008 | Dell 810 All-In-One InkJet Printer

1 Answer

Small thin film fell out


Try to cut off a thin plastic strip. just try to copy that. it basically guides the cartridge on where to print. also i remember that it should have a spring connected to the holes.

Oct 04, 2007 | Dell 924 All-in-One InkJet Printer

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