Question about Audiovox D1210 Portable DVD Player with Screen

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Audio yes, picture no!

I have an Audiovox D1210 TV/DVD that we have plugged into our cable in the house. We have not moved it in months! This a.m. was watching the news and turned it off. Came back later and no picture, just aqua blue screen, but can hear the TV shows. Cable is firmly plugged in as well as the electrical plug. Any suggestions?

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You can try to reset the DVD player to factory setting. Go to the set up main page. Highlight preferences and press enter. Go to the defaults setting and press enter. This will reset the DVD player to the original factory settings. If this does not solve you problem you can call the Audiovox customer support telephone number. 1-800-645-4994 Give them the model number of your DVD player and tell them the problem you are having with it. They will be able to tell you how you can obtain service for your problem. I hope this information helps you with your problem.

Posted on May 30, 2009

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Shifting a heavy item, or anything really, can cause damage to either the cable or the port the cable is plugged into very easily.

I recommend replacing the audio cable, or trying an alternate audio output (you may be able to choose between RCA-style stereo audio output, digital PCM and digital optical.)

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Are you still under warranty with this product? Have you tried to reset the DVD Player to the factory settings. You can do this by opening up the menu and on the main page highlight preferences and press enter.Now go to the default setting and highlight it and press enter. This will reset the DVD player to the original settings.If this doe not solve your problem you can call Audiovox customer support at this telephone number. 1-800-645-4994. Give them the model number of you DVD player and tell them the problems you are having. They will be able to tell you how to get the unit serviced. I hope this information helps you with your problem.

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