Question about LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac

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Need new pen for globe

Pen for explorer globe was torn off. i would like to order a new one. how do i need to do this????

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Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

Posted on Jan 05, 2009

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3 Answers

The stylus pen has quit working for the Leapfrog explorer globe model 58-000 Where can I get a replacement?


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Jan 21, 2010 | LeapFrog Leapster Electronic Book:...

1 Answer

I have the leapfrog explorer globe #40002, I need a replacement pen for the globe


Hello,

If you live in the US, the Consumer Services number is 1-800-701-5327.

They will help you order a new pen.

Thanks for using Fixya.

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Leap Frog Smart Globe Pen broke - which replacement pen do I order?


Hi, I just ordered 2 pens - the price was $5 per pen including S+H. I was told that the globe that we have ( smart globe, purchased in 2003 or so ) is a discontinued model so I just ordered an extra one just in case. The pens should arrive within 10-15 business days according to the costumer rep. Good luck!

Oct 20, 2009 | Toys

1 Answer

Leap frog globe pen replacement


The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

Jul 25, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Stylus Pen Broken: LeapFrog Explorer Smart Globe (Item Id: 40002)


Hello Sushil,

If in the US, Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.


Thanks for using Fixya and consider rating this solution.

Wayne

Jun 27, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Stylus Pen Replacement for Leapfrog Junior explorer Globe


I called this number they can send a replacement pen for £5
LeapFrog UK`s free customer helpline.0800 169 5435

Mar 21, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Need new pen for globe


You will have to contact them at this address for a replacement:

http://www.leapfrogexplorerglobe.com/contact.php

Jan 14, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Quantum Leap Globe -Needs to order new probe(pen)


Philippines Ban Kee Trading, Inc.
Eric Bautista
tel: (632) 371-9978 ext. 114
email: ericb@pacific.net.ph
This appears to be the international distributer for those toys in your country. perhaps they will be able to assist you in finding a pen.
Did she lose the pen or it stopped working ?

Robert

Jan 07, 2009 | LeapFrog Leapster Electronic Book:...

2 Answers

I need to order a new pen for Leap Frog's Junior Explorer Globe


Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

Dec 29, 2008 | LeapFrog Leapster Electronic Book:...

1 Answer

Damaged stylus pen


You can get a new stylus pen from LeapFrog. Please read our FAQ on this topic for more information and directions.

LeapFrog Gillian

Dec 16, 2008 | LeapFrog Leapster Electronic Book:...

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