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It is possible you are using the wrong type of battery. A lot of electronics require you to use either Lithium-Ion or less powerful ones. I had this happen once by putting in batteries that were the right size, but were meant for more powerful devices. If you have a cheap set of the right size batteries laying around that are a different type, try those.
There is a software program call proximus that will allow you to control your IR receiver with the necessary remote codes for the 9537. it\'s a pain to figure out . but it does work. I use mine with Orbitron satellite tracking software to follow Ham radio satellites.
please cheek the following to find ouy if your remote is working
1 remove batties hold down one button on remote control for 30 sec fit new battiers and test
2 if you have a mw radio turn this to about 1,3Mhz hold remote control near radio ,pressing any button on the remote will be heard from the radio in the form of poping / ticking noise ,
3 another test would be to point the remote contrul towards a digital camer pressing a button will show a dot flash on ldc display