The above answer is only HALF right. The blue clips have to be removed to lift the shelf up and pull it toward you.
To remove the clips:
1. Get a screw driver or something to get behind the clip.
2. Slide it behind the clip and slowly pry it toward you.
3. Repeat for the clip on the other side.
4. Do the above; lift the shelf slightly and pull it toward yourself.
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Donna, refrigerators change from model to model, shelf removal usually the same. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." How to Remove Refrigerator Shelves eHow
Well, I don't know about the individual shelves, but for the long glass shelf above the crisper drawers, there are two white clips located at the back edges of the glass that need to be pried out with a knife blade, or something similar. Place your blade in between one of the grooves of where the clip meets the plastic frame (and, NOT between the clip and glass! ) and pry the clip with a bit of a sideways motion. It's a little stubborn, but if you break a clip, don't worry, you really don't need it for the shelf to function.
Anyway, after you pry up the two corner clips, lift and slide the glass toward the back to get it out of the front groove, and voila!, the glass comes right out.
You should have pins or clips that rest in a standard that you can take out for adjustments. Simply pop them out . If yours are made onto the shelf itself, then raise up on the front side of the glass then pull it out from the post or standard.
Hello, Thank You for using FixYa. I will be helping you today. Your drain line is most likley frozen. You need to remove the shelfs from the freezer and the bottom slide out panel. Remove the screws holding down the plastic bottom piece in the freezer then remove the back panel in the freezer. Remove any ice buildup you can. The drain is in the middle under the evaporator. DONT TOUCH the evaporator. Use boiling water and pour it in the back untill the drain runs free.
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