Re: printer has two smudges in same place every time
The reason you see a smudge in the exact same place everytime is due to ink being on the roller. Solution: using good light, use isoprel alchol on a cotton swab to clean the roller. Ink on the roller is also an indication that your head cleaner pad (look really good on the right hand side <inside> for the pad) is dirty. If you've not done so in the past, just flip it over and like magic you have a clean pad...just dirty on the other side.
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YOu have to Correctly Configure your Printer.Try to Rest your Printer.Check your Cartridge..Also Confirm Ink is Ready to Print in your Printer...
Check your Paper ...........
Let me know if you need further assistance...Thanks for Connecting FixYa..
hello, have you tried pressing the orange button to see if machine will continue and pick up paper and print, also are there any other lights that come on, you might want to take paper out, and turn it around, and install back in. and try again. you might also want to change one ink cartridge at a time to see if that also might be the problem
Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier and please try to print a printer self test.
Is it a front feed and then the output is also goes out to the front? Coz if your glossy paper is to tough that it will not bend easily, this is what you get. Why not try to use a thin and more flexing photo paper if the outcome will be the same.
Usually when using thick paper the most desirable printer should be a top feed-front output with almost less than 90 degree bend.
Turn the printer off
Open the back door and
gently turn the paper roller upward until it clicks. Make sure the door is securely closed. Wait a few more minutes then turn the print back on. I hope this helps.