Question about Dell 924 All-in-One InkJet Printer

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Printer has two smudges in same place every time

Deskjet 6940 prints fine but, has two small smudges in same place on paper every time even after cleaning both cartridges manually.

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The reason you see a smudge in the exact same place everytime is due to ink being on the roller. Solution: using good light, use isoprel alchol on a cotton swab to clean the roller. Ink on the roller is also an indication that your head cleaner pad (look really good on the right hand side <inside> for the pad) is dirty. If you've not done so in the past, just flip it over and like magic you have a clean pad...just dirty on the other side.

Posted on Dec 17, 2008

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