My name is james gordinier. We bought this unit after buying a Kitchen-aid last year. This year we tried it out. It won't beat eggs.
Being an electronics eng. I removed the bottom and measured the voltage going into the motors. The mixer motor has 78.4 volts and the
bowl motor is running around 69.3 volts. I noticed both max speed trimmers were set at max. I suspect the control devices are Triac's and are not being turned on all the way. Is there a resistor that should be changed to get the speed up?
Tnx. James Gordinier email@example.com
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This is a kitchen aid. BUT!!!! it is an international model that was sold in countries with 220 volts. Look underneath the mixer for a white tag it should have a model number and a serial number, if you can get us those numbers then we can help with the parts. Hope this helps.
You are probably going to have to remove the top housing and look and listen while it is running. Does it lose drive when it is being noisy? You need to remove the back cover, the silver band with Kitchen Aid on it and that will expose the 4 screws holding the housing on. Remember fingers and tools OUT while it is plugged in or running. I can't be a lot more help to you, we don't have that model in NZ.
you need a new speed control board, easy fix about $35.00 for the part and an hour of your time, not even messy to do a total of six screws and four wire connections that clip on, several youtube step by step instruction videos available. parts available on ebay. let us know if this helps you
It sounds like you may have a governor issue. which is located at the back of your unit. it controls the amount of current going to your motor by way of centripetal force. the part number for the governor assembly is 4159675. this can become weaker over time and will eventually cause it to sputter or speed up suddenly. hope this helps.
I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.
The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.
If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.
The only available Kitchen Aid stand mixers on the European markets are the Kitchen Aid Classic and the Kitchen Aid Artisan.
The best way is to contact a Kitchen Aid service center / repair facility in your area. Here is the European website of Kitchen Aid: http://www.kitchenaid.eu/eu_EU/ka/ka_europe.htm
If you bought a different Kitchen Aid Stand Mixer (like the Professional series) you probably won't find the required parts to convert it to a European model. The only way would be to use a voltage converter.
its possible that you got a lemon off the factory line or they forgot to put grease into the transmission case.is there a warranty on it?if so take it back.i work for hobart which sold kitchen aid some years ago,if that mixer is less than a year old as stated,take it back or verbally speak to a kitchen aid rep. and tell them your situation.i really belive you should be able to get a replacement as long as you havent overloaded the unit or caused damage.let me know.
Mine did almost the exact same thing one day. I have the Artisian Model, It would do it on any of the lowest speeds. Dont know if this will help you or not but I just ran mine the next day on all the way high with the spash guard on for making whipped cream for about 6 minutes full throttle and for some reason it hasnt went slow and shut itself off since then. Mine is about 7 months old. I called Kitchen Aid but their customer service all of a sudden seems to not know english worth a poo...
Try running yours on full blast for 5 minutes with something simple in the bowl. If its a 250 watt or higher make whipped water out of 2 cups of water and a tablespoon of cornstarch. Run it till you get what looks like whipped cream. Oh yea. Use the Balloon whip. The lubrication in the motor is supposed to last for at least 5 years but I have seen on numerous post's that if you run them on all the way for at least 5 minutes the oil will even out in the motor. Running the mixers at low speed alot will cause the oil inside not to move as freely since the motor doesnt heat up the oil in the gears.