Question about Dell Dimension 4600 PC Desktop

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Dell Desktop Plug & Play Configuration and Keyboard Error

You all have helped me before I want to say thanks for all the help and advice.
I have another for you. I transported my desktop to another location and when plugging it in it says ''Plug & Play Configuration Error''. Now I brought it back home, hooked it up and it says the same plus it also says Keyboard Error, even when the keyboard isn't plugged in. Also won't let me go to the bios.
Any suggestions?
Thanks in advance!
Lori

Posted by on

  • agroves0381 Dec 23, 2008

    I have the same problem and my computer also says strike f1 and strike f2 for utility setup

  • itsmelori Dec 30, 2008

    Yeah! Exactly my problem! One of the keyboard pins got broke during the move.

    Once again fixyas excellent support help has come through for me.

    Thank you !~

    Lori

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  • 461 Answers

My first thought is a damaged port. Check all the ports that were connected for bent pins and straighten if possible, but be careful and be sure the system is off and unplugged from the AC power. Also check for loose cards or cables that may have happened in the transport.

Posted on Dec 17, 2008

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