I have been talking to various FixYa personnel for almost 48 hrs without resolution of my problem. If you cannot solve it do I get my money back but before I ask for that can I use your help in getting an outside professional help? Unhappy Doug Turnbull (doulasturnbull@bellsouth.net)
Hi doug. Most of us are not FixYa "personnel." We're regular folks, who don't get paid, who try to help other folks.
Anyway, when you say "no connection," do you mean that you can't physically plug the device in? Give us a little more detail, and I'll try to help.
I have macs and four vonage phones. I am sure I can help, but I do need all the information. How do you have it connected, what is your current provider, and how do you have your network set up in your home? Are you using wireless? That is where I would start. Vonage, doesn't like wireless. It needs to be plugged directly into a hard line or box that is connected into a wall. (Learned this the hard way).