Question about HP Pavilion DV6700Z Notebook

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Cd/dvd rom not working on hp laptop

Cd/dvd rom wont work tried putting a cd in it and it doesnt do anything went to my computer but the drive is missing. its windows vistia also. can anyone help me!

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  • pure_essence Feb 07, 2009

    i have hp lap top my cd/dvd drive wont work .. when you put the cd it sound like it tryin to read but nothing happen and in my computer it doesnt show i have a cd drive any ideas

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Is the Drive detected in the BIOS? Can you boot from your Windows or any bootable disc? If so try this solution:

Always backup your registry before editing and use care to find exact key!
Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

Posted on Dec 17, 2008

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In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

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I had similar problems with my HP computer and i found either uninstall it through device manager the reinstalling it through new hardware wizaed in control panel. Or if that doesnt work try opening your laptop up and unplugging/removing the drive itself and restarting the laptop then turn it off again and put the drive back in the computer should then register it as a new device and reinstall it. that second option worked for my drive so it should hopefully work for yours


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