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should recognize the cd rom /dvd unit automatically
lower picture is of the c300 cd unit
anything look different from the original ............lowest picture
CRX880A Compaq Presario C305LA C508US C551NR Optical Combo Drive CD-RW DVD- ROM
No all cds/dvd work in all cd/dvd drives. I suspect your drive cannot read that make of cd although anothers cd rom can. Try making a copy of the disk on someone elses pc and try that in yours and you will probably find it works. You could always copy the cd to a pen drive and install it on yours from that.
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete 6) After deleting the keys, close the Registry Editor 7) Reboot your computer 8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone
Right click on my computer icon then click on property then ->hardware ->device manager
then check there is any cd/ dvd drive showing in list. If you can see your cd /dvd driver then uninstall it. then restart computer. But if you cant seen then you need to refix your cd dvd rom. For that pull your cd drive from laptop but make sure there is 1 lock system near rom just press that lock and pull drive then refix it.
the very first thing what u can try is that take the cd drive out of the computer and the put it back in and then try and play the cd or dvd and try with the dfferent cd's or dvd's and still if it doesnt play then what u can do is that delte the upper filter and the lower filter from registry tye regedit on the run box and then open the hkey_local_machine>system>current control set>control>class>4d36e965-e325-11ce-bfc1-08002be10318....double click on this and then on the right hand side u can see the upper filter and the lower filter just delete that and then restart the computer and it will work and still if it doesnt work then replace the cd/dvd rom