Question about Canon PowerShot A75 Digital Camera

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Service area for free fix for Powershot A75

Hi We are in New Zealand for 6 months and we need the fix CCD Image Sensor. Please could you advise the closest support centre for us so that we can request either the part or send the camera in for fixing.

Regards

Sandy

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Canon New Zealand Limited
Akoranga Business Park
Akoranga Drive, Northcote
AUCKLAND
Ph:
0800 222 666
Fax:
09-489-0358
Email: camera.service@canon.co.nz

Posted on Dec 17, 2008

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I did not use my camera for 3 months when i get it to use the picture is blurd. even the screen is not ok there is like fire. i tried to format and reset the factory setting but still doesn't work.


Hi,

I am sorry to hear regarding the trouble. This is a common problem on these models. It is either a faulty CCD sensor or LCD panel. If this is a problem while taking new images,however old images are still perfect - this indicates a problem with CCD sensor unless this is an indication of faulty LCD panel. Unfortunately, in both situations, repair is never advisable as the cost of repair would be high as compared to cost of the camera. It would be wise to invest in new camera. Be advised that if it is faulty CCD sensor, there were few recalls in the past for old models.So, it would be worth giving a call to their customer service and ask whether there is any recall or not. If not, they might offer a replacement in lieu of this camera at a highly discounted price.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

May 30, 2011 | Olympus Stylus 820 Digital Camera

3 Answers

My camera is taking blurry pictures


Hi,

I am Sorry to hear regarding the problem. Do you see any Saved Image or Video Properly or is that also Blurred?

If the Saved Image / Video is fine, you have a Bad CCD Sensor Unless it is a Bad LCD Panel.

If that is Bad LCD Panel, it is not advisable to get it Repaired as the Cost of Repair would be more than $100.

Regarding CCD sensor, you could Contact Manufacturer, if they would Replace this FREE OF COST as other Brands usually do the same or they could get it repaired at a Nominal Cost.

Check the below Old Article :-

http://www.imaging-resource.com/badccds.html

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya '' and have a nice day!!



Mar 02, 2010 | Casio Exilim EX-S500 Digital Camera

1 Answer

The CCD is no longer working. Quote to replace it is £250 !!!


Hello

Thank you for using FixYa for your problem

It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Dec 12, 2009 | Konica Minolta DiMAGE Z3 Digital Camera

2 Answers

When I open the camera the screen is all blurred


Ccd sensor is bad......sony will fix for free. you just pay shipping
http://esupport.sony.com/US/perl/news-item.pl?mdl=DSCT1&news_id=161

Dec 01, 2009 | Sony Cyber-Shot DSC-T1 Digital Camera

1 Answer

No picture


Your problem is undoubtedly the CCD image sensor. Under normal circumstances it would be cheaper to throw away the camera & buy a new one, but...

As of Oct. 6, 2005, Canon issued a Service Notice pertaining to several different models, including the S1 IS. Here is an excerpt:
" It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image."
"Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair."

Follow this link to the Canon website with all the info you need to send it back for free:
Service Notice: CCD Image Sensor Advisory

You should get the camera back within 10 days. Mine only took 6 days! Good Luck!

Oct 31, 2008 | Canon PowerShot S1 IS Digital Camera

5 Answers

SOny DSC-T1 CCD Image sensor problem


Hi,
CCD Imager is bad in your camera and Sony will repair it free of cost. Click Sony website for details.
Regards,

Aug 10, 2008 | Sony Cyber-Shot DSC-T1 Digital Camera

1 Answer

JVC gr-dx28ek


image sensor problem, not to worry though!!!
JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 31st December 2008 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Aug 08, 2008 | JVC GR-DX97 Mini DV Digital Camcorder

4 Answers

Lens Covers ?????


CCD Failure/Lens Cap Warning Error JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.
This information applies to the following models:
GR-D18, GR-D20, GR-D21, GR-D22, GR-D225, GR-D23, GR-D24, GR-D30, GR-D31, GR-D32, GR-D33, GR-D34, GR-D40, GR-D43, GR-D50, GR-D53, GR-D54, GR-D60, GR-D63, GR-D70, GR-D73, GR-DX25, GR-DX27, GR-DX28, GR-DX35, GR-DX36, GR-DX37, GR-DX45, GR-DX47, GR-DX48, GR-DX55, GR-DX57, GR-DX67, GR-DX75, GR-DX77, GR-DX78, GR-DX95, GR-DX97, GR-FX15, GR-FX16, GR-FXM39, GR-FXM393, GR-FXM40, GR-FXM404, GR-PD1, GR-SX19, GR-SX25, GR-SX26, GR-SXM29, GR-SXM30, GR-SXM49, GR-SXM50, JY-HD10.

Jun 12, 2007 | JVC GR-DX25 Mini DV Digital Camcorder

2 Answers

CF Pin Dented in Nikon Coolpix 5700


Look in www.27dx.com web of repair cameras

Jan 23, 2007 | Nikon Coolpix 5700 Digital Camera

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