Question about Microsoft Xbox 360 Console

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Disk read error

It's coming up that way every time you open and close. Whats goin on and can I fix it for free.

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  • Dominic
    Dominic May 11, 2010

    Please explain... Open and close what?

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  • 73 Answers

That means you have a dusty lens.open your xbox then use a piece of earbuds to clen the lens.now try.if it works then your problem is solved.if not,it needs a lens replacement

Posted on Dec 17, 2008

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Posted on Jan 02, 2017

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The disks won't spin/read. It powers up and gets internet connected but it won't read disks. I have a 60gb and do not want to get rid of it. Whats wrong, where can I get it fixed, and how much should it...


THe lens of your PS3 if failing and thus the reason it won't read discs. You can call Sony andhave it fixed, it's free if warranty is still good and $159 for out of warranty repairs.

May 17, 2010 | Sony Playstation 3 (PS3) Console

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My disk reader on my xbox 360 will NOT read disks.


Hello there

From what you have said it sounds like you have the OPEN/CLOSE TRAY ERROR

The main causes are Hardware failure, overheating or wear & tear.

You may need to perform simple maintenance, clean or in some cases adjust settings.

To get the best advice on where to start I recommend a GOOD REPAIR GUIDE, From this you can fix the problem at home and avoid any large repair bills. Its easier than it sounds when you have help from the guide.

I used Gamer Fix to get the best guides

The other solution would be to send the console off to its manufacturer, This is free if your still in warranty. If your console is out of warranty then the usual price of repair is $150

I am Glad I could help and You can help others by rating this Post or leaving a comment.
Many thanks

Peter Fix

Apr 24, 2010 | Microsoft Xbox 360 Console

1 Answer

How do i fix the disk drive on an xbox 360


http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.

Mar 25, 2010 | Microsoft Xbox 360 Console

1 Answer

The disk door takes forever to stay closed and read the disk. It keeps opening and closing for 10 minutes or so before it will read the game. Thanks!


This is more than likely a drive motor fault, whats happening is when the motor wears it has not got the strength to connect with the magnet so it just opens the tray again, to see if this is the problem, lay the console down, turn it on when it says reading give it a rap (don't go mad) with your knuckles where the middle of the disk would be, if it loads that's your problem.
It could also be a magnet issue, sometimes the magnet comes loose off the motor and needs gluing back on, either of these need the console opening to repair.
Remember thumbs up if this helps.

Feb 05, 2010 | Microsoft Xbox 360 Console

1 Answer

My ps2 game disc says disc read error, but there is nothing wrong with the disc


Most disk read errors that are not caused by the disk itself are caused by having a dirty lens in the drive you put that disk into.

Two easy ways to clean that lens are either buying a cd lens cleaner (cd with brushes on the underside of it) or by using a can of compressed air to blow the debris off the lens.

If you go the route of compressed air in a can, there is an extension that comes with the can...it usually looks like a mini red sipping straw. You can reach the lens by open up the drive tray and pulling the power to the console when it is open. The reason to pull the power is that you can now move the tray halfway closed without it auto closing on you. When you have access to the lens from positioning the tray, stick the extension into your console and place it right at the lens and press the nozzle to spray the air. Do this a couple times and try reading your disk again.

Hope this helped.


Sep 14, 2009 | Sony God of War for PlayStation 2

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Games wont play. Problems with Disk player


it might be the disk drive lens just inst reading. if you still have warrenty with microsoft call and tell them whats wrong. if not then it will be cheaper if you buy a new disk drive for your xbox 360 and have a game repair shop replace it or just take it to the game repair shop and they can tell you whats wrong for sure. but call microsoft first you have 3 year warrenty with microsoft depending around what time you purchesed your system.

May 31, 2009 | Microsoft Xbox 360 Console

2 Answers

X Box Can't read disk


try to get a repair for your disk drive. My friends have had this problem and got microsoft to fix it for them for free a year ago.

Oct 12, 2008 | Microsoft Xbox Console

2 Answers

Wont read any disc


I look all over the net but could't find anything, until i found a site that said they
could show me how to fix any problem with my ps3. At first i was not so
sure about ordering the manual but i did, whats $5 plus i used paypal, but
long story short i fix my ps3, i recomend this site www.gameme.20fr.com
i hope this help you like it help me.

Mar 14, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

Doesnt read discs


Whenever mine wouldn't read disks i'd hit it a few times on the top face (lower left side above dvd drive), then turn it back on to see if it would read it. Sometimes i had to do it 5-10 times... and eventually it worked again for a few months..... (of course, do this at your own risk, but it works for me)

if that doesn't work I'd Call xbox 360 support and see if they will fix it for free (they are fixing the 'flashing red lights" error for free right now... possibly your disc read error). if they refuse to fix it for free and you don't feel like paying...... then you may need to make it have the three red-lights

xbox support may be cover this issue.

Jan 09, 2008 | Microsoft Xbox 360 Console

6 Answers

Ps2 will not read disc


Check your disk for scratches fingerprints ect,,
if thats all good step two
try useing a lens cleaner


****(( tip and trick for scratched disks ))****
a crayon rubbed on the disk then wiped off with a lint free cloth
no t-shirts dish towels that will just add more scratches
remember start at the center wipeing out to the edge.

if none of that works you may have a lens problem

Jan 04, 2008 | Sony PlayStation 2 (PS2) Console

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