Question about Verizon Communications enV2 Cellular Phone

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My enV2 suddenly has no speaker volume

It has been working fine the whole day until i unplugged it from a computer using the usb link. now I can hear anything when I have calls and the other person can't hear me. When i press a button, they can hear the keypad tone though. I've tried opening the phone and pressing the speaker button but it seems like its not working. when people call in the ringtones work, but when i try to play my music there are also no sounds. texting still works.

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  • wobbl-socket Jan 26, 2009

    Same problem which suddenly occured. I notice that I can plug in the earpiece and hear sounds, which indicates that the audio crossover switch has failed internally in the phone. It always thinks you have the headset plugged in, so it blanks out the external speakers. Darn. Only one week old.

  • Anonymous Mar 12, 2009

    same here! i dont know what to do!

  • Anonymous May 07, 2009

    I have the same problem, i always use to use my headphones to listen to music on it and such, but now i cant hear anyone when they call me, i have to plug in the earphones to hear, i cant hear anything without them

  • Anonymous May 08, 2009

    On my enV2 it shut off by itself, with no warning every 5 minutes it seemed. now when people call me the ringtone doesnt play. i cant listen to music either, and my alarm doesnt go off anymore.

  • throwtheHUup May 16, 2009

    i have the same exact problem. my text still works, i can only have my phone on vibrate or silence to hear it, i would never know if i got a call because my ringers dont work what so ever, i have it set so that itll vibrate and ring when i get a call/text, the vibrate doesnt even work if i have the volume on. it makes keypad noises, but nothing else. i can talk to people on the outside part, they can hear me, but its hard to hear them. my speaker phone doesnt work at all. and my music doesnt work.

  • NucleR VFX Aug 25, 2013

    Mine will play sounds through the speakers, ringtones, alert tones, alarms, but will not display the DTMF, keypad, or call sounds unless the headset is plugged in. Send help to nuclermedia


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Plug in the charger, take out the battery and try to power on the phone. The phone will say needs a battery just turn it over and lightly tap on the back of the phone. Then put the battery back in and turn it on. It should work fine, if not take out the battery and try again.

Posted on Nov 08, 2009

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Ok im not sure if this helps any of you or i just got lucky by doing this. ok i had the same problem i couldnt talk to anyone or no one could talk to me and i started putting in and taking out the ear piece or headset whatever you have and it just started working for me so i dont know if this helps any of you but i hope it does :)

Posted on Aug 22, 2009

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Your best bet is to take it into Verizon, and have them look at it. Have you tried taking the battery out for 30 seconds and putting it back in? I dont know if that works or not, but it doesn't hurt to try. If it doesn't, then you should just take it in. Good luck.

Posted on Jan 24, 2009

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