Question about Microtek ScanMaker 6000 Flatbed Scanner
When I open the photo gallery and click import from scanner it will not scan. This is a new Dell computer with vista and it worked on the old generic computer using XP. The scanner folder says scanner is operating correctly and scanner ready. When I click test scanner it acts like it locks up and will not test.
that's the specific driver. download and install that. if you find that vista programs can now 'see' the scanner, but still don't 'know what the scanner is', then you can uninstall the driver again, and then go back to the exe. file and right click on it. Then click Properties. There is a chance that you will see a Compatibility tab. If you do, click that and choose XP compatibility mode from the list, press Apply, then ok. Then install it and reboot again.
If it still doesn't work, then either there is no Vista compatibility for your scanner, ie it's too old to use with anything later than xp, or you need to clean the pc and the registry up with something like ncleaner, which is free and a really handy program, i swear by it.
hope this helps
Posted on Dec 17, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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