Question about Microtek ScanMaker 6000 Flatbed Scanner

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Scanner will not scan

When I open the photo gallery and click import from scanner it will not scan. This is a new Dell computer with vista and it worked on the old generic computer using XP. The scanner folder says scanner is operating correctly and scanner ready. When I click test scanner it acts like it locks up and will not test.

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Http://drivers.softpedia.com/get/SCANNER-Digital-CAMERA-WEBCAM/MICROTEK/MICROTEK-Scanner-ScanMaker-6000-590.shtml

that's the specific driver. download and install that. if you find that vista programs can now 'see' the scanner, but still don't 'know what the scanner is', then you can uninstall the driver again, and then go back to the exe. file and right click on it. Then click Properties. There is a chance that you will see a Compatibility tab. If you do, click that and choose XP compatibility mode from the list, press Apply, then ok. Then install it and reboot again.
If it still doesn't work, then either there is no Vista compatibility for your scanner, ie it's too old to use with anything later than xp, or you need to clean the pc and the registry up with something like ncleaner, which is free and a really handy program, i swear by it.

hope this helps

chris

Posted on Dec 17, 2008

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I have installed HP PHoto and Imaging Softward for ScanJet 3570c 48 bit. Everytime I try to click on icons on the scanner, my computer shows an error message that there is a problem with connecting to the...


Does the same error occur if you launch a scan from the computer? What OS do you have? Vista only has a basic driver available and does not support the scanner buttons. (You can launch the scans from a number of options: third-party software, Windows Fax and Scan (new scan), Microsoft Paint (File > Import from Scanner or Camera > New Scan) and Windows Photo Gallery.)

If the error occurs when you launch the scan from the computer, try a new data cable and different USB ports. Try a direct USB connection if you use a hub. Then check your USB ports and the drivers for the USB. (For Windows, look in the Device Manager. Start > Control Panel > System > Device Manager (exact directions will depend on the OS).

The HP Photo and Imaging software requires you to set the default scan destinations in the software before you can use the buttons on the scanner (for those OS/driver versions that support the feature). Always open the software and scan from the computer to see what the defaults will be. Each version of HP's imaging software set up these buttons differently; the help option is useful. Try Scan > Scan settings to find where to set the color and black & white destinations.

I hope this helps. If you add a comment with your OS and whether the computer can launch a scan, I'll provide additional help if I can.

Cindy Wells
(who inherited a scanner when a USB hub failure aggravated the original user into buying a new scanner thinking it was a scanner problem.)

Aug 12, 2011 | HP ScanJet 3570C Flatbed Scanner

1 Answer

I have a HP 5550 SCANNER.And i bought a hp laptop with windows 7. but the scanner doesnt support windows 7. what can i do??


The basic driver for Vista may work. http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=77362&lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=77360 (select the appropriate version 32-bit or 64-bit)

Alternatively, try connecting the scanner to the computer and loading a generic WIA driver from the OS.

In either case, if they work, you will not be able to use the buttons on the scanner to launch scans. Instead use Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner) to acquire scans. (You can also acquire scans in Photo Gallery if you download and install that software from Microsoft. Alternatively, you can buy a third-party software for scanning and OCR.)

I hope this helps.

Cindy Wells
(I've gotten other older scanners to work with basic drivers; it's worth the shot even without the full-featured software.)

Jul 29, 2010 | HP ScanJet 5550c Flatbed Scanner

1 Answer

Can I use my Visioneer 8920 with my new computer that has windows vista?


Yes you can use the Scanner with Vista O/, However you will not be able to use the same software or Icon like you did before in XP

Once you connect the Scanner to Vista O/S, it will install the pre-installed Drivers for this Scanner.

You will have to use Application programs to SCan like MS Paintbrush, or Windows Gallery or Microsoft Image Edition or PICASA etc.

Or you can also open Control panel and click on SCanners and Camera and double click on the Visioneer Scanner to use it.

Visioneer Scanner Drivers/Software for Vista are not yet available from the manufacturers so this is workaroud for you to use your scanner

Jun 29, 2010 | Visioneer OneTouch 8920 Flatbed Scanner

1 Answer

Wont scan with new computer , uses vista


Unfortunatly there is no driver made by cannon to make this unit work with Windows Vista and they are not going to invent one either.

However did you use Vista to id the unit as a scanner and use Vista's Windows Gallery as a scanner software?

Try this substitue and get back to me about how it's working

Jun 14, 2010 | Canon CanoScan LiDE 30 Flatbed Scanner

4 Answers

Computer says there is no document on scanner


In this case Try to Do a Wia scan i will tell u how..........

Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................
Good Luck..................

Jan 26, 2009 | Epson Perfection 1670 Flatbed Scanner

1 Answer

Scanner Isn't Working


Hi,
Well first make sure the scanning surface is clean.
If you're on XP, you could try the various patches/updates from the site here:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=77375&lang=en

You can also scan and copy in Vista by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg HP 1310) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 17, 2009 | HP Scanjet 5500c Flatbed Scanner

1 Answer

Visioneer 4400 usb scanner


here is my solution --uninstal the drivers form device manager unplug the power plug on back of scanner --go to visioneer website and get the xp driver for the 4400 scanner--save instead of running the download ---right click the downloaded installer and click compatable --make to run in xp mode and click OK--install the drivers as prompted when installed restart if prompted then plug the power back into the scanner----instal drivers as prompted --unfortunately --vista wont put the icon in my computer like xp does--the solution is to open program WINDOWS PHOTO GALLERY click file at top then import from scanner etc --the familiar page will come up with your scanner to preview or scan as you did before vista----this is the way i use it on vista home basic and i dont have any problems--hopefully you wont either

bill fae fife

Aug 24, 2008 | Visioneer 4400 Flatbed Scanner

3 Answers

HP PSC 1110 all-in-one does not scan with windows vistas. I do not want to use ms paint is there any other soluion


I had this problem. If you like my solution please consider making a small contribution (e.g. 1$) to a charity of your choice.

For use on Windows Vista
Launch "Windows Photo Gallery", click on file and select "Import from camera or scanner". If your scanner is connected and powered up, your device(e.g Hp psc 1110) should be displayed in the "Scanners and Camera" section. Double click on your scanner in this window. A dialog box should be displayed. It will allow you to set scan characteristics and preview your scan. happy scanning !!

As far as i know "HP Director" has been replaced on Vista with the method described above.

Mar 26, 2008 | Scanners

1 Answer

Vista functionality/drivers


Sorry, there are NO Visioneer drivers available for your scanner. Unfortunately, that model was one too soon for them to develop the drivers since it's been discontinued a while back.

However, within Vista Support, there are ways to install the scanner and while you may lose some functionality, you should be able to scan, at the very least, pictures -- IF Vista has 'generic' Visioneer-type drivers within it database. (Meaning, when you plugged it in to the computer and turned it on, did it find the scanner, but not the EXACT model? If it found A scanner, I'd let it install those drivers to see if you can get it to scan, etc. through the Photo Gallery, etc.)

IF you're successful with Vista recognizing the scanner, you would go through Vista's Window's Photo Gallery and/or Window's Fax and Scan -- as well as downloading 3rd party OCR software (like AbbyReader) and/or TWAIN drivers that are compatible (another whole level of "technical"!)

If none of the above works you may want to replace the scanner with one that's supported.

Good Luck!
Maggie B

Feb 25, 2008 | Visioneer OneTouch 9220 USB Color Scanner

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