Question about Roper RS25AEXLQ Side by Side Refrigerator

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Freezer side Allows Ice cream to go soft about 1-3 times a week

Fridge side is fine, freezer is okay most of the time but it intermittently allows items such as ice cream and a muffin e have frozen to get softer. We generally use the muffin to determine how bad off it is. So far it has not thawed completely out but has gotten soft up to about 10% of the total muffin.

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THERE IS A HOSE FROM THE BACK TO THE BOTTOM AND CAN GET PLUGED CLEAN OUT OR REPLACE AND CHECK SEALS FOR LEAKS OF AIR. HAVE A GOOD ONE.DAVE

Posted on Jan 03, 2018

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SOURCE: Freezer not freezing

you may have defrost problem or check fan by compressor

Posted on Apr 07, 2009

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SOURCE: Loud noise from refrig.

you have a defrost problem, check the termination switch or timer if you need more help let me know whirlpoolpartssurplus.com - mark

Posted on Jun 25, 2009

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SOURCE: freezer working fine (no ice buildup), refrigerator warm

make sure your cond under ref is clean allso check your door gaskets if its getting moisture in it i have seen the damper stick from ice from door gasket and when your defrosting evap its clearing damper

Posted on Jul 05, 2009

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Ice cream soft means your freezer is not cooling enough.

You were cleaning the coils? Both condenser and evaporator coils? Cleaning coils and then loosing cooling in the fridge is not a good sign or combination. May be there is a freon leak and the seal system is low on freon now.

Call a service tech to check the seal system.

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