Question about HP Pavilion dv6000z Notebook

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HP Pavillion Entertainment PC with Windows Vista

When my computer starts up, I get two messages. HP advisor has stopped working and Windows Host Process Rund ll32 has stopped working. What is wrong and how can I get it fixed?

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  • firefly_ridg Dec 17, 2008

    The computer is approximately 5 months old.

  • firefly_ridg Dec 18, 2008

    Thank you for your help, I think I will try Microsoft support and hope they can help.

  • firefly_ridg Dec 19, 2008

    Thank you for your help. It is just irritating to constanly be getting the messages. Let me know if you find out anything else.

  • Thomas May 11, 2010

    how old is computer?

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Does the messages affect the operation of the computer? is there internet hooked up to that computer? if so have you been doing all the updates that are available for the computer this includes the optional updates? the other thing you can try is contact windows tech support and they can help you out also. i found a solution for windows host process you can go to this web site:http://support.microsoft.com/kb/953916/en-us?sd=gn
copy and paste it at the top of your screen. and so far there is on cure for the hp advisor not working. i checked all over the windows website and they have got a cure yet. hope this helps you, let me know.

Posted on Dec 18, 2008

  • Thomas Dec 19, 2008

    it could just be problems they are having with vista. i know that I still get messages about stuff not working right and always wanting to shut down. my toshiba flash card doesnt want to work and my hp process host stops working all the time. I think that Windows is working on these problems and hopefully the cure will come out with the next service pack that they release. sorry im not able to help you any further.



    would you please be willing to change the rating for me since there is no cure for the problem. i feel that i was able to help you as much as possible.



    thanks and happy holidays



    Tom

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No sound (i.e. music) coming from my HP Pavillion Entertainment laptop


  1. Click Start , type services.msc into the search field, and then select services.msc from the list when it becomes available to open the Programs window.
  2. Grant permission to continue, if prompted.
  3. Scroll down to and select Windows Audio , right-click to open the drop-down menu, and then click Start . Figure 1: Starting the Windows Audio servicec00847914.gif
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My HP pavillion dv6700 laptops sound doesn't work .... the icon has a re x at the bottom and it says no audio device has been installed; it is only 2yrs. old; can this be resolved or would it be best to...


I believe it can be resolved without purchasing a new laptop.

Windows is a 'funny animal'. Sometimes Windows just looses it. You need to reinstall your audio device Drivers again.

It's Integrated Audio used on the HP Pavilion DV6700T laptop. An audio chip soldered to the motherboard.
Another term used for Integrated Audio is OnBoard Audio.
On the motherBoard.

Chip and Chipset are slang terms for I.C.
Integrated Circuit,

http://en.wikipedia.org/wiki/Integrated_circuit

(If it wasn't Integrated Audio, it would be a separate audio adapter card. {Sound Card} The audio chip is soldered to an adapter card. The adapter card is removable. This would allow replacing the audio adapter card. Not happening for an HP Pavilion dv6700t laptop)

Drivers are small software programs that allow the Operating System to communicate with the device.
(Windows XP and Windows Vista are two examples of an Operating System. O/S)

http://en.wikipedia.org/wiki/Device_driver

There is an HP Pavilion DV6700T Entertainment Notebook PC series, and an HP Pavilion DV6700T SPECIAL EDITION Entertainment Notebook PC series of laptops.

I need to know what Operating System you are using. Do I assume Windows Vista? (Windows Vista Home Premium 32-bit)

Going with Windows Vista, here is the Audio Driver download page for the Pavilion DV6700T notebook, (Laptop),

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3650962

Doesn't matter what version of Vista it is, this audio file is for all versions of Vista.

On the above page left-click on the + sign to the left of -
Driver- Audio (1)

Now go to the right, and left-click on Download, in the rectangular box.

A small box will come up, Opening sp38899.exe
The name of this file is sp38899.exe

Left-click on Save File.

The file will be saved to, where ever your downloads are set to save to. The file needs to be found, then opened in order to work.

When you see the audio file (sp38899.exe) Double-click on it.
The Windows Installation wizard will lead you through installing.

If you are asked to restart your computer, do so.
If not, restart your computer.

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start laptop in safe mode by pressing F8 button and choose the safe mode option and run chkdsk /r /f in command prompt and restart the system.

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1 Answer

No audio device installed.


It's unlikly that HP will relesae he needed Vista drivers for your sound device.
That has been a problem with Vista since day 1.
If you want your sound back, you should go back to XP.
Windows Vista use a new software architecture, and hardware devices must comply with it, in order to be used by the new OS.
Sorry

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hi,
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1.remove the battery and then press the power button for 30 sec.Again refix it and check.
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try to download belarc advisor software. Run this in your vista OS and send it to me so I can check your hardware specs. This is the only way to avoid problems in the future or before you start the formatting.

Dec 01, 2008 | HP Pavilion dv6000z Notebook

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