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Click this link to go to the RCA support page. Under the light bulb, click "For TH1102 click here". This will download the firmware for your Pearl. Plug in your mp3 player and run the file. This will delete any songs or data currently on your mp3 player so back up your songs if you can.
First, install the software if any that came with your mp3 player and connect your mp3 player. If you want to add music to your mp3 player you can sync with your media player or copy and paste songs from my music folder to your mp3 player that's under my computer. To delete songs or files just go to my computer, click on your device and you will see your files, just click on any ones and press delete on your keyboard. To download music for your mp3 player, you will have to pay for songs at most places like itunes. There is one site that is called LimeWire, just go to www.limewire.com, download and install the software. Let me WARN YOU, that limewire is ILLEGAL and there is stiff penalties if you get caught.
Mostly you pay, but there are a few free sites still left.
Use Windows Media Player to transfer music and delete songs
As far as downloading songs, you can sign up for a wide number of music services - each one has a different download method, and the company website will explain how to use it. The problem with this RCA player is that it was tied to Yahoo!'s Musicmatch Jukebox svc, which was cancelled in October 2007, so you will have to find another music service. Some music services will recognize the RCA player directly, and you can use their svc to download the songs directly to your player. Other services you will have to download the songs first, and then transfer them to the RCA using Windows Media Player afterwards.
you should be able to explore your mp3 player in my computer, and explore each folder but when the windows are open click at the top files, options, view and select show hidden files as the mp3 songs already on the player may be hidden.
My suggestion is switching the file transfer protocol from MTP to MSC by accessing it under the Menu.
Once you do this, when the Lyra is plugged into the computer, it will appear as an external hard drive.
Format the hard drive and then drag and drop your songs and/or directories of songs onto the Lyra.
This is what I do, as I never use Rhapsody, URGE, or even Windows Media Player or MusicMatch to upload songs onto my RD2763.
Hope this helps!