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HP C3100 Printer, changed black ink cartridge and I have done this several times but this time both error lights come on and say check paper & check print cartridge, plus the print cartridge does not move, when I un plug and then it come on and tries to move but the rod does not and lights come on then after awhile just the on light blinks

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I did not get problem fixed by your expert, he did not know C3100 printer and how to fix the problem,
I had check all areas of the printer for screws he said to undo and there NO screws then the session ended and I did not get the answer. Please do not charge my American Express for a none solution and a person who did not know my printer.

Posted on Dec 17, 2008

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