Question about HP iPAQ hx2190 Pocket PC

1 Answer

Touch Screen fails to work

Initial problem was touch screen went out of alignment. I conducted several soft reboots with out success. Conducted a hard reboot and was able to gain access to the programs and the unit functioned correctly for about 3 weeks. The touch screen again failed function. I again conducted a hard reset. This time the touch screen will not function at all. The screen has the windows mobile logo come up with "tap the screen to set up your windows Mobile-base device" however with the screen not functioning I can not proceed.

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  • HP Master
  • 1,907 Answers

Get it serviced?
my guess, damaged screen.
most shops would touch any Ipaq.
why not ask on a real HP forum?
my guess, the only hope for old Ipaq

http://h30434.www3.hp.com/

Posted on May 10, 2017

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6 Suggested Answers

6ya6ya
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Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

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adib
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SOURCE: IPAQ rx3115 would not bypass the screen aligning

I experienced the same problem with my rx3115 after having it for 3 days. It is working again, fortunately. I removed the battery from the device and left it alone for 24 hours. I then reinstalled the battery and connected the charger. When it powered up, it went through the initialization process in the same way that it did when I first used it. I hope this helps you out with your iPAQ.

Posted on Sep 08, 2005

adib
  • 450 Answers

SOURCE: Ipaq 4705 locks up

try removing the battery for about 30 seconds.

Posted on Sep 11, 2005

SOURCE: screen problem

Sometimes 3rd party apps that don't work so well with the palms can freeze them up.

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/
?St=2,E=0000000000825403011,K=4996,Sxi=18,Case=Obj(26419)


You could do a hard reset and when you initially sync the palm, when it asks you for a profile choose a new one and see if this method removes your problem.

Diagnosing problems by 3rd parties link- http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?
New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(27908)

More info-

Does the calibrator keep looping or not seem to work?
If you can access the calibrator, but it loops through the target sequence (repeatedly asking you to tap the targets), there may be a physical problem that's causing your touchscreen to be confused:

  • Do you use an adhesive screen protector? A screen protector which is trapped under the screen edge may interfere with touchscreen calibration. Occasionally, just having the screen protector on the screen can cause the issue. Try removing the screen protector.
  • You may have debris trapped under the edge of the screen. Use the corner of a piece of thin, stiff paper (copier paper works well) to very gently slide all around the edge of the screen. Don't let the corner of the paper travel more than an eighth of an inch under the screen edge frame. By doing this, you may be able to dislodge small particles of debris trapped under the frame.
  • A heavy impact or scrape to the touchscreen can cause permanent damage. If your touchscreen is damaged, you may need a repair

Posted on Jan 08, 2008

rytech uk
  • 85 Answers

SOURCE: initialization failure after rom update

Hi. I had this problem with my iPaq and there is a soloution. Unfortunatley. it is impossible to repair whilt you are running vista. HP insists that you run Windows XP or Erlier, with Active Sync installed. We can however give this repair a try. I would need to know first of all what country you are in, and which version of the 6515 you have. i.e a, b, c etc....

email me techservices@rytech-uk.co.uk with the details and i'll email you back with the soloution.

Posted on Jun 20, 2008

  • 13433 Answers

SOURCE: o2 orbit xda touch screen p[roblem

You will have to replace the Touch Screen Digitizer or the whole screen.

If you have warranty it should cover the repair.

Posted on Jul 14, 2008

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The touch screen connects to a control board. Regardless of what the diagnostics indicate, the control board may be defective.

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My touch screen froze, so I did a soft reset. This didn't work. So I did a hard reset. All seemed to be going to plan until the 'Align screen' appears. I align the screen as instructed but instead of going...


Whenever you do the alignment touch the spot on the screen with the stylus and hold the stylus on the mark until it moves to the next corner.... this may work

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I sat on the phone for 30 minutes waiting for Garmin support when my Nuvi suddenly had no touch screen response. They had me delete a file on the device (with it hooked to my computer) then reboot and it went thru a touch screen alignment and it worked.

Sadly, it has frozen again and I don't recall the file (it had been a GCD file in all caps, that is all I know and I don't see a file in all caps any more). I will be calling support tomorrow.

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The touch screen does not appear to be working


needs to be replaced , if it does not respond to ur taps have u tried aligning the screen does it work at all or no area is responsive on screen then u can try hard resetting it first but after that it will be guaranteed that ur touch panel is faulty which seems like to me

but one thing u shud now do all data will be lost in factory reset process and if ur touch panel is faulty u will stuck up in initial aligning process so pls backup first b4 going ahead sync contacts and sms calender an stuff then try this

hard rest factory default settings = when ur set is switched off press both buttons call and end key and then press power button on upside of pda for like 5 sec screen will appear asking to format all data take out ur card if u dont want to format that now confirm by pressing the centre action button in 4 side joystick and go

if u are stuck at align process then it is now pretty sure that ur TOUCH PANEL / also called DIGITIZER is faulty u can get it replaced around 60 $ or so

pls rate me fixya for my diagnosis if u like

Mar 05, 2009 | HTC Touch P3450 Smartphone

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Touch screen & key board with stick does not respond


try aligning the screen...
settings > screen > general > Align Screen

If that doesn't work try hard reset... i.e.
press the two soft keys and the reset button using stylus...

If its still not working do soft reset:
settings > system > Clear storage
but remember to take back up of phone before doing this..as it will erase all your data...

and do tell me if it worked or not...

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DO YOU HAVE INSURANCE? YOU NEED TO BRING IT BACK TO YOUR CARRIER SO THEY CAN FIX IT FOR YOU OR EXCHANGE IT WITH A BETTER PHONE .

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9 Answers

Cant get out of screen alignment program


OK, Now anyone watching this forum can hear the truth. Well start with how to get out of the designator, however this will make the screen out of alignment by about 2mm. tap on the corner targets until you get to the center one. Try tapping off to the side top or bottom of the target further and further away until the program exits.
To fix the problem first try using the corner of a piece of paper and run it along underneath the plastic covering the edges of the touch screen. Use as much force as you can without creasing the paper. Do NOT press down on the touch screen!
Other than that the reason why you can't tap on the center of the last target is either a marked or damaged screen. Look at your screen carefully and identify any smears, marks or fingerprints. Clean these using a soft cleaning solution (such as for camera lenses etc.) and try the designator again. If this does not work look for scratches. If these are found in the area of the target then sorry, but you can never designate your PDA again.

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