Question about Sony Playstation 3 (PS3) Console

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My PS3 doesnt read any type of disc

Hi my PS3 drive doesnt read any kind of formta from cd, to dvd, to BD i also noticed that the drive doesnt even make the disc spin, i want to send it to sony support but
1 i live in mexico
2 my warranty expired
3 i dont have an american credit card
4 Sony doesnt accepts my address believe me ive tried it like a hundred times
5 mexico doesnt have any support for ps3 (only PS2)

please help me im desperate and please dont say me"repair your own console" i dont want to move any internal hardware
i will appreciat any help thx!

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1 move to united states
2 buy at store not from trunk
3 get green card
4 move to united states
5 ps3=junk

Posted on Dec 16, 2008

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Why My Ps3 Keeps Ejecting BD?


This is a bad drive. I'd replace it immediately before trying anymore disks lest it damage the disks. Usually this occurs when there is a read error. It is also possible there is a disk stuck in the drive, jammed inside, the sensors, sensing the second disk automatically ejects the one you put in. Either way remove the drive and replace it with a PS3 replacement drive. (Note a way to test if it's a bad bluray lense is to stick a DVD in the drive. If it accepts the DVD and plays, then it can only read the DVDs and not the blu ray disks. If this is the case you've blown the blu ray laser, it still needs to be replaced.) If all else fails take it to a tech place and have them diagnose the problem.

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Jan 23, 2011 | Sony Playstation 3 (PS3) Console

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There may be a number of issues that contribute to your game not loading, or freezing up when trying to play. Please try the following:

1. Confirm the disc is clean. To clean a disc, use lint-free cleaning cloths made specifically for cleaning CD/DVD discs, sold at computer software stores. When cleaning the disc, we recommend starting from the innermost circle, and wiping out to the edge in a straight line.

We do not recommend wiping in a circular motion, as it may create more scratches on the disc.

**Note: Other materials, such as a paper towel or a T-shirt, may also scratch the disc. If there are any scratches, smudges, or fingerprints on the disc, it may not function properly. Also, do not use or insert any CD/DVD drive cleaners into the Playstation 3 as doing so may cause damage to the system.

2. Confirm that you have updated the Playstation 3 computer entertainment system with the most recent system software . You can check the version you have installed on your Playstation 3 by selecting:

* Settings.
* Then System Settings.
* Then System Information.

3. Some Playstation or Playstation 2 format software titles may perform differently on the PS3 system. To identify the compatibility status1 of a specific title, please use the Backward Compatibility Status Search provided by Sony.
http://www.us.playstation.com/Support/CompatibleStatus

4. Try playing different CDs, DVDs, and games on the Playstation 3 console to see if the problem exists across multiple discs. Also try playing the disc on a different Playstation 3 console.

5. Confirm that you are not using any game modification devices. Unlicensed devices such as game modification devices can interfere with the proper function of the software. We do not recommend the use of any game modification devices or unlicensed products.

Turn off the BD 1080p 24Hz Output(HDMI) option. If the Blu-ray DiscTM does not support 1080p 24Hz video mode, the video output may not display properly. Go to [BD 1080p 24Hz Output(HDMI)] under [Settings] > [BD/DVD Settings] and select "Off".

6. Confirm that the disc you want to play is supported by the PS3 system.

The PS3 system will support the following media formats*:
Media Formats Supported on the Playstation 3 console

PLAYSTATION®3 format software with either region [1] or [ALL] a
Playstation 2 format software (NTSC U/C standard) - (Not supported on the 40GB model)
Playstation format software (NTSC U/C standard)
Audio CDs, CD-R/-RW, Super Audio CDs b, c
DVD Video with either region [1] or [ALL] a
DVD-R/-RW, DVD+R/+RW a, c
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b - Multi-channel Super Audio CD playback requires a multi-channel audio receiver with HDMI input.
c - Playback only.
d - Playback of BD-RE ver 1.0 discs is not supported.
e - Copyright-protected Blu-ray video discs can only be output at 1080p using an HDMI cable connected to a device that is compatible with the HDCP (High-bandwidth Digital Content Protection) standard.

* The 40GB Playstation 3 model does not support SACD.

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1 Answer

PS3 wont play disc


okay, best thing to do is to make sure there is no dust or specs of dirt on the laser cause that is what reads the discs and loads the info.

Get a can of air and blow it gently into the drive so it gets the dust and/or dirt particles out of the way.

Now go ahead and try different games, music cd's, dvd's, etc. If it still doesnt read them then your going to need a new laser which you can search for on Ebay and get them pretty cheap and most of the people will give instructions on how to change out the laser.



Jul 01, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont read any game/dvd


there is nothing you can do yourself. the ps3 BD drive is bad and needs to be replaced. your only choice is to replace the drive yourself or call sony.

also are you able to play games from the hard drive? if so your BD drive is defective.

May 31, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 won't read the games or DVD's. Is the hard drive frozen or broken? My Son is very diappointed that he will lose all his game history? Can anyone help?


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since the BD discs are read only and nothing is stored on them like game saves, your son wont lose any saves he has becasue they are stored on the ps3 hard drive.

i would suggest if you do send the console to sony i would back up the contents of the drive just incase they decide to wipe it clean.

you can perform a backup from the setting menus on the ps3.

May 31, 2009 | Sony Playstation 3 (PS3) Console

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