Question about HP Pavilion Slimline S3123W Desktop PC - REFURBISHED

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I can't get the Pavilion to play my disc of saved "documents"!???

I needed to edit some information on my word documents that are saved on my disc. I pushed the top of the drawer door of my HP Pavilion Slimline computer; it opened to receive my disc as normal. The drawer with the disc returned inside and the door closed. The little amber light kept blinking and the blue light began to blink, but not with the same vigor as usual. The usual sound of the spinning disc was absent and nothing appeared on the monitor screen. What can I do to remedy the situation? Thanks for your assistance.

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  • axiosmortgag Dec 17, 2008

    Hi kajbjo: I'm sorry. I mean a CD. My wife put the CD in again and went out to walk the dog. When she returned, my document menu was on the screen. Great right? When I cursered the document that I wanted to edit, nothing happened except the little round blue circle kept spinning. I couldn't delete the menu and when I minimized it a box came up that said that my Explorer wasn't responding. Is all of this related?... now what?

  • Kaj Bjorlin
    Kaj Bjorlin May 11, 2010

    Hi,


    When you say disc - do you mean floppy disc or CD?


    Thanks,


    Kaj

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Hi,
It can be. Sounds like your PC is having trouble reading that CD.
You might try to copy the documents to your PC by draggin them to your desktop and then try opening them.
Let me know how that works out.
Thanks,
Kaj

Posted on Dec 17, 2008

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