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MAXTOR OneTouch 4 Inaccessible

Windows XP for the second time does not recognize my One Touch 4 500GB external drive. It WAS working just fine. The diagnostic says all is well with the drive, but MY COMPUTER registers only a LOCAL DRIVE that cannot be accessed. I cleared the problem once but don't know how I did it. HELPCJ Clemens

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I had same problem.
transfer hard drive to a new enclosure.
-fixed problem.
you can use any enclosures of your choice,as long as h-d fits it.
average prices are 20-50$

Posted on Dec 18, 2008

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Hi - I have a Maxtor One Touch III, 500GB drive (3-4 years old) that has backed up my last 3 computers running Windows XP. I'm now trying to connect it to my new laptop running Windows 7, when I run the...


Hi , it seems the 'error code that you are recieving, is due to a 'connection in the {USB}.
Try "Updating the Driver / Software!"
"Go to this "Website!"
Fill-in necessary information.
ie: Model #, Brand, and or Operating System...

"Select the [Drivers] you need from the "List."

View: OneTouch III EMC Vista Update:

View: OneTouch III USB

Read below:

---> "Updates software to run in Windows Vista/XP/2000"

"Download the Drivers!"

!Important: "Take a 'moment to rate the help', so I can get 'credit' for the work.

Thank you!" - paul7of9
Click here: http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot3-downloads&vgnextoid=35c6069f356d3110VgnVCM100000f5ee0a0aRCRD

Mar 15, 2011 | Maxtor One Touch III 500GB FireWire/USB2.0...

1 Answer

I have a Maxtor OneTouch 4 Plus 500GB external harddrive...I originally used it on a really old dell desktop computer but since then recieved an HP pavilion laptop...the laptop has windows vista. At one...


1.) Right click My Computer
2.) Click on Manage
3.) Click on Disk Management at the left side panel of Computer Management
4.) Right Click on the USB device in the Disk Management panel
5.) Click on Change Drive Letter
6.) Assign an Alphabet from E-Z to the USB device
7.) Click Ok

Go to My Computer and find the drive letter that you have assigned.

Hope it helps.

Jun 02, 2017 | Maxtor OneTouch 4 Plus 500GB External USB...

1 Answer

External HDD no longer recognized by new win7 PC


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

Jun 19, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

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I have maxtor basic 500G ex works fine when I plug into old laptop with XP, but when I plug in to new laptop with Windows 7 it says I have to format drive..Why is this?


Try opening the device manager and changing device removal policy to "Better Performance" (remember to always safely remove the device afterwards or you'll likely lose data).

Also, verify that the partition type is recognized in Local Computer > Drive Management and the drive letter doesn't conflict with anything else.

Dec 04, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Maxtor Onetouch 500GB went dead


if there is warranty take it back to the shop you bought it from.

Dec 31, 2008 | Maxtor One Touch III 500GB FireWire/USB2.0...

2 Answers

Maxtor OneTouch 4 Mini 250GB External Drive Does not show up on my computer


I have a Onetouch Mini 4, operating fine on two computers with Windows XP but couldn't get it working on Windows 7. I plugged it in and it would be recognized but a message would come up saying there were errors and to scan. Tried scanning and not scanning and couldn't get the drive to work. If I tried to open it would give me the "access denied". I couldn't get to a security tab from a folder as none of them were working.
It ended up that I wasn't listed as an owner nor had any permissions so I needed to be added to the device.

Here is what I did -

System, device manager, disk drives, right click on onetouch, properties, volumes, populate, the select on touch volume, properties, security, advanced, change permissions, add, typed in my user name - hit checked names (it fixed the format), then hit ok.



Then make sure you set the permissions for all the users.

Sep 08, 2008 | Computers & Internet

1 Answer

Maxtor OneTouch III Not Recognized by XP


sounds like the USb Port is burned out, might as well chuck it

Jan 09, 2008 | Maxtor OneTouch II external hard drive...

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