Question about HP Scanjet 4200c Flatbed Scanner

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Scan function will not work on my hp 4200 series

The copy and print functions work fine, but no matter what I try on two different mac laptops it will not work. What should I do? I see that other people are having similar problems, but I cannot find a solid answer on what to do.

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  • Anonymous Feb 13, 2009

    My scanner won't work either. Makes me very annoyed with HP folks. The last HP printer I had broke down so I replaced it with this "freebie" that came with my Mac. Now I can't scan. Ugh!!



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5 Suggested Answers

  • 2 Answers

SOURCE: HP Solutions Center can not communicate with HP 3500c Scanner

Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Posted on Nov 06, 2008

  • 45 Answers

SOURCE: hp scanjet will not copy to print

FROM HP, searched and found after three or four weeks of unresolved solutions .. and that's fixed the problem !!

Solution Follow the steps below:

  1. Click Start , then Printers and Faxes .
  2. Right-click the system default printer and click Properties .
  3. On the General tab, right-click the default printer and click Copy .
  4. Click Cancel to exit.
  5. Click Start and then click Run .
  6. In the Run dialog box, type regedit and click OK . WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Hewlett-Packard cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be solved. Use Registry Editor at your own risk. It is strongly recommended that you make a backup copy of the Registry before you edit it. For information about how to edit the Registry, view the "Changing Keys And Values" help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" help topics in Regedit32.exe.
  7. In the Registry Editor window, click Edit , then click Find... , and search for the following key: HKEY_CURRENT_USER\Software\Hewlett-Packard\DigitalImaging\hpfccopy .
  8. Double-click Printer in the right pane.
  9. In the Edit String window, paste the printer name as it appears in the Registry under Value data (for example, hp photosmart 8400 series) .
  10. Click OK and close the Registry Editor.
  11. Press Copy on the scanner. The default printer connected to the system should normally print the scanned document.
Cause This issue occurs when the default printer or the list of printers is not recognized on the hpfccopy function in the Current User section of the Registry.

Posted on Oct 12, 2008

  • 1 Answer

SOURCE: the picture that i scan is not clear

My Canon Scanner says to clean the glass window with Alcohol, let dry, to get rid of the lines. I haven't tried it yet, but they list it as a Maintence procedure.

Posted on Nov 19, 2008

  • 2 Answers

SOURCE: my scanner will not "save as" or "scan to". It is an HP 5400c. It gives me an error message and then shuts the program down for me to restart it again. The print function works. I uninstalled another

ok try this and if does not work, call HP and they should send you a replacement. ONLY TRY MY SOLUTION if you have the software to reinstall your scanner.

Go to my computer right click and go to properties, go to hardware, device manager, and find your scanner in the list should be under imaging devices. Click on it once you find it and click unistall. Let it unistall

REBOOT and reinstall with the software. And then try it.

You can also have it install it by going back to device manager right click on your computer name and scan for hardware changes

Posted on May 25, 2009

  • 4810 Answers

SOURCE: HP Scanjet 3970 has no power

What is the temperature at the plug/transformer? If it is cool to the touch after being in the live outlet for a while, that is the source of your problem and it needs to be replaced. You will need to match the plug size and shape as well the voltage for an AC/DC transformer. The voltage is usually on the transformer but can be hard to read (highlight it by rubbing chalk over the lettering if the letters are molded into the case).

I hope this helps.

Cindy Wells
(I do not know if HP sells replacement transformers; Radio Shack often has suitable ones but you do need to match the details.)

Posted on Feb 12, 2010

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The scanner keeps jamming. i try to scan form the document feeder &the papers keep getting stuck. It will not complete a scan!what do i do?


In summary: * Very unintuitive, convoluted and unpleasant to use (same on Win2K as XP) - sometimes the SW hangs during scan and needs a reboot - sometimes the SW crashes with a dialogue "try reinstalling HP software", and needs a reboot - sometimes it scans and after conversion to pdf
Advantages: I cannot see any advantages with this product
Disadvantages: Software is convoluted and unreliable, paper jams are difficult to clear

function showHideReviewText( sType ) { if ( sType == 'more' ) { document.getElementById( 'review_text_full' ).style.display = 'block'; document.getElementById( 'review_text_short' ).style.display = 'none'; document.getElementById( 'review_title_link' ).onclick = function() { showHideReviewText('less'); }; } else { document.getElementById( 'review_text_full' ).style.display = 'none'; document.getElementById( 'review_text_short' ).style.display = 'block'; document.getElementById( 'review_title_link' ).onclick = function() { showHideReviewText('more'); }; } } ...with a dialogue "try reinstalling HP software", and needs a reboot
- sometimes it scans and after conversion to pdf every page is blank
- very occasionally it scans a document properly
*If the sheet-feeder jams is says to refer to the documentation to clear it, which doesn't exist. There is no way to clear the jam except to pull hard & hope. No levers to release it like one would expect.
*Frequently has error ...
...cycled to work again.

Everything has to be started by pressing a button on an application called "HP Director". There are 4 apps started from this:
1) Scan Picture
2) Scan Document
3) Make Copies
4) View & Print
also Help
also Settings (which are used in conjunction with settings found in (1) and (2)!)
- Each application has to be exited to return to "HP Director"
its a worst scanner
and prone to jamming problem

Jun 09, 2010 | HP Scanjet 5590 Flatbed Scanner

1 Answer

Very crisp vertical grey line appears (glass clean)


I have the exact same problem. It was there since I first bought the MFC-7840W.
Vertical line appears in scans using the automatic document feeder (ADF).
Vertical line does not appear when scanning single page (placing it directly on the glass -- i.e. not using the ADF).

Cleaning the glass strip for the ADF (or the white pressure bar overhead) does not solve the problem.
The problem does not occur with copies using the ADF (using the COPY button which is basically a scan and print). This would suggest that dust and dirt is not to blame because that would also appear on the copies.
But since I believe a copy is basically a scan plus print, they should be using the same electronics -- a hardware problem on the scan would likely appear on a copy also -- there is some difference between how they accomplish this.
It's definitely not a software issue since it occurs on all versions of Windows and Mac OS X (and multiple computers). It also does not matter whether I "push" the scan to the computer by using the scan button on the MFC... or "pull" the scan from the MFC using the Brother Control Center software.

Aug 12, 2009 | Office Equipment & Supplies

1 Answer

My scanner will not "save as" or "scan to". It is an HP 5400c. It gives me an error message and then shuts the program down for me to restart it again. The print function works. I uninstalled another


ok try this and if does not work, call HP and they should send you a replacement. ONLY TRY MY SOLUTION if you have the software to reinstall your scanner.

Go to my computer right click and go to properties, go to hardware, device manager, and find your scanner in the list should be under imaging devices. Click on it once you find it and click unistall. Let it unistall

REBOOT and reinstall with the software. And then try it.

You can also have it install it by going back to device manager right click on your computer name and scan for hardware changes

May 25, 2009 | HP Scanjet 5400c Flatbed Scanner

1 Answer

HP Solutions Center can not communicate with HP 3500c Scanner


Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Sep 21, 2008 | HP ScanJet 3500C Flatbed Scanner

1 Answer

4200 hp scanjet not compatible with vista


I used the HP latest driver download named sj655en.exe from their website and after 29months of not working, it DID and DOES work now!
The HP Precision Scan LT interface has a little problem of "save as" naming your file since it does not show the file name but you can just add the file name to the folder name and then it'll save your scan.
All of my apps work fine using the import function to the HP Precision Scan LT application.
Since I know HP did NOT update their driver, I'm guessing it's Microsoft having changed something with Vista Home Premium.
Good luck with your re-try of getting the old HP4200C Scanjet working again on your Vista operting system.

Aug 13, 2008 | HP Scanjet 4200c Flatbed Scanner

1 Answer

Copy function


well you gotta provide the details in scanners configuration where you want the scanner to copy your Documents to .i.e. whether you want it to scan and store it as a image or open it with some Application or you want it to print just assign any one task with proper configuration it will definately work.
Thanks

Nov 17, 2007 | Canon CanoScan LiDE 30 Flatbed Scanner

18 Answers

HP Officejet J5780 All-in-One


With Windows Vista you need to open Windows Photo Gallery, click on file then click on import from camera or scanner (make sure your printer is turned on) a window will open showing your printer, click import, another window will open, click on scan and away you go...

Sep 20, 2007 | Office Equipment & Supplies

1 Answer

Printing - using the 'copy' mode of the scanner


This suggests the the 'copy' element of the software is not VISTA compatible. In VISTA help in my computer - check out the 'compatibility' options and select an operating system that the copy function did work under

Aug 31, 2007 | Canon CanoScan N640P Flatbed Scanner

1 Answer

Cannon scanner D1250U2F and Hp photosmart printer 8250


This is a compatibility issue between the Copy function of Toolbox and the specific HP printer driver. The only work-around would be to scan your image and save it, then print it from another application. One other possibility would be to get Toolbox version 2.2.x from the N650U scanner download page. This version will be limited in functionality, but COPY button should function as expected.

Apr 28, 2007 | Canon CanoScan D1250U2 Flatbed Scanner

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