Question about Canon imageRUNNER C3200 Color Printer

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Scanner Seperates Documents

I have a user who when scanning, the document gets seperated (i.e. 3 page document scans through as 3 seperate documents). Hardware: Canon ImageRunner C4080i Software: PaperPort. What will help resolved this issue? Thanks.

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Are you using the scan to e-mail option on the copier? If yes, then maybe the fragmented document option is activated. This causes the copiers to seperate each page into an individual document.
If it's only one user, then it might be the way his e-mail adresse was put into the address book. Check that entry.
Hope this gives you some insight.

Posted on Jul 18, 2009

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HI...................


HP ScanJet 4p Scanners - How to Use the Automatic Document Feeder (ADF) gtabseps.gif
gtabblt.gif Tips for Using gtabblt.gif Step 1 - Load the Paper gtabblt.gif Step 2 - Scan the Document gtabblt.gif To Scan a Single Page gtabseps.gif Tips for Using
  • Remove any paper from the copyboard glass before using the ADF.
  • Straighten any curls or wrinkles from documents before putting them on the document tray. If this is not possible, do not scan these documents using the ADF. Instead, use the copyboard glass or make a photocopy of the documents and scan the photocopies.
  • Remove staples, paper clips, and any other materials from documents.
  • Avoid documents with tears, perforations, or punch holes.
  • Do not use the ADF to scan sheets of uncommon paper or other media, such as the following: - transparencies - gummed-backed paper - magazine pages - lightweight ("onionskin") carbons
  • For paper smaller than 5 inches (127 mm) by 7 inches (178 mm) or larger than 14 inches (356 mm) by 8.5 inches (216 mm), use the scanner glass instead of the ADF. Paper smaller than the minimum size may cause a paper jam.
  • For paper lighter than 16 lb bond (60 g/m sq) or heavier than 32 lb bond (120 g/m sq), use the scanner glass instead of the ADF.
  • Before scanning, always push the front of the ADF downward to the scanner to ensure that the magnetic latches are engaged.
Step 1 - Load the Paper Besides the instructions below, quick reference decals on the input tray and access hatch show the order of steps for paper loading.
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  2. Ensure the scanner's scanner glass is free of paper.
  3. Turn the green paper load lever into an upright and open position. Refer to decal number 1 located on the ADF access hatch.
  4. Put the top end of the paper stack face up on the input tray. Refer to decal number 2 and pointer arrows on the ADF input tray.
  5. Push the paper stack up against the green document guide and slide it right against the green registration stop, which is in the middle of the paper load window.
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Step 2 - Scan the Document The ADF works with many software packages that are compatible with the HP ScanJet color scanners. To scan a document, refer to the user's manual of the software package being used. To Scan a Single Page To scan a single page while the ADF is installed on the scanner, do the following.
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  • LINK OF THE USER MANUAL IS GIVEN BELOW.............
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=25293&prodTypeId=15179&objectID=bps01187


  • LINK OF THE DRIVER IS GIVEN BELOW................

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=25293

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