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If this issue occurs, after installing the new version or revison of internet explorer then try to download the "Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer" from HP Website if the operating system is Windows XP.
Windows 7 is still a beta and not all drivers exist for this operating system. Your best chance is to try if the driver for Windows Vista or XP would work. And try that with the Administrator privilages "on". If that fails try with the nearest alternative model drivers of HP. Good luck.
I had to redo my whole computer because of virus. when i reinstalled windows xp my hewlett-pachard psc 1210 will print. I get a message that says it is not installed and I have tried everything to get it to work. no disk i even install a driver but still wont work help please
I've been fighting the same. Did some hunting on the HP and MS web sites. Found a "work around". Not what I wanted but at least I can scan. I think HP Director is gone for Vista users. :(
Scanning with Windows Photo Gallery 1.Click the Start () icon. 2.Click All Programs . 3.Click Windows Photo Gallery . 4.Click File and then click Import From Scanner or Camera . 5.Click Import . 6.Click Scan .