Question about Brother IntelliFAX 2800 Laser Fax

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I have never had a problem with my fax machine until recently. All of a sudden, the machine rings and rings when a fax is trying to come in; it will show call pickup; to receive the fax, I have to pick up the receiver and hit "fax start", then hang up. Obviously, if I am not in the office, I don't receive anything because I don't know a fax has tried to come throught. Help, please!

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The machine has probably been taken off of auto-answer. You can download the manual from Brother's website here:

http://www.brother-usa.com/manuals/default.aspx?ProductID=PPF2800&ProductGroupID=2&WT.cg_n=Support&WT.cg_s=Manuals

Then you can verify it's set up properly. If the problem is due to some failure in the fax machine (always possible) you can find service options on Brother's site as well.

Posted on Dec 18, 2008

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My answering machine (phone line) is picking up when I dial my fax number. How do I set my fax machine up so that it will pick up when I dial the fax number?


Either your fax machine is set to answer on more rings then your answering machine is or you dont have the automatic answer key pushed?

Determine how many rings your answering machine picks up on and then change the number of rings to a lower amount on your fax machine. To change the number of rings before picking up the line, press the "menu" key on the fax machine and use the up and down arrows to scroll until you find the "basic fax set up" or the "advanced set up" areas. I am not sure which one will have the number of rings setting. Try looking in both until you find it.

when you see it press "ok" or "enter" get in and change the amount of rings before answering. call your fax machine to make sure it picks up before your answering machine.

This should solve your problem.

Mar 21, 2011 | Office Equipment & Supplies

1 Answer

Our HP 2140 fax under distinctive ring setting DRPD was answering under our Master ring (double Ring) until yesterday it switched inside somehow where it now answers regular phone ring instead of...


Was the fax plugged into another telephone line? Maybe a power surge?

My solution would be to reconfigure the fax from scratch to learn the ring pattern.

From the Manual:

Step 1-Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax
machine.

1. Be ready to call the fax machine.
2. Press Menu repeatedly until BASIC FAX displays and press OK.
3. Use LEFT ARROW - RIGHT ARROW BUTTONS to scroll through the options until DRPD Mode displays and press OK.
Call this fax from another fax machine... Waiting Ring...
will display.
4. Call the HP Fax.

DRPD OK will display when the pattern has been learned and the HP Fax will return
to Ready mode.

Step 2-Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

Press Mode/Contrast repeatedly until DRPD Mode appears in the display.

• In Ready mode, DRPD appears in the right hand corner of the display.
• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode
(AUTO mode on page 28)


TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Mar 04, 2011 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

I am getting rid of my dedicated fax line and am adding it to my land line. I am told when I have a fax coming in I will hear a double ring which mean my fax line is ringing. How do I set my fax to...


There are two ways to configure a fax machine to answer the phone line. The first way is by pushing the "auto answer" key on the keyboard of the fax itself. When this key is used, the fax machine answers all calls that come in after a certain number of rings. The other way is to manually press the fax button when an incoming call is happening. You can set the number of rings for your machine to pick up by using the keys on the fax machine under the menu feature and then scroll using the up and down arrow keys until you see fax set up and then number of rings.

I have heard about the option that your speaking of, where they give you a separate phone number for your customers to fax when you own a business line but I don't know how the fax machine itself would be able to distinguish between the normal ring of a regular call and the double ring of the merged fax line call. I was told that when I set that up for my friends business recently, that the machine would auto recognize the double ring without any programming and to use the auto answer feature for all calls. He has not had any faxes yet (its a new business) so I can't say for sure if it works or not? I can say that none of his regular calls have been picked up by the fax so far though.

Nov 10, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax machine won't answer and pickup. I have to manually pick up the receiver and press start. This just started a few days ago.


You probably have it in the fax/tel or TAD mode. Press the butoon on the top right side of the keyboard marked "mode" until the light above it is on "fax" only. This mode (fax/tel) is for phones/faxes hooked to an answering machine. The "fax" mode puts in into the direct answer mode as a fax machine.

May 22, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Receiving Faxes


You will have to ask yourself the question "What has changed?" If you changed nothing, then something else has that is beyond your control. Now, you have to decide whether you are using a single telephone line for faxes and telephone, or whether you have "distinctive ring" also called "smart ring" by some companies. It is not a smart thing to use both. You can print a list of settings to see what the machine is set to do. Now if you want to use distinctive ring, set the ring pattern to the one you have chosen with the tel company. If you have chosen a double ring, and you have set your panasonic telephone to receive on 4 rings, then it will count all the rings and pick up after only 2 sequences. To see if this is the problem just remove the telephone base station from the system and then try to receive a fax.

Jun 08, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

How do I set up my X7170 to receive a FAX?


Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.
  1. Make sure the All-In-One Auto Answer light is off.
  2. Press *9* on the telephone after you answer the telephone and hear fax tones.
  3. Hang up the telephone.
The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + until After 5 rings appears.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When a ring is detected, the answering machine picks up the call.
  • If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
  • If not, the answering machine completes the call.
Note: You must set up the equipment as shown in connecting to an answering machine.


May 21, 2008 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Need to change ring on fax to 3 rings. it is an hp office-jet 6110 all in one


  1. Press Menu .
  2. Press the right arrow (>) or the left arrow (<) until Advanced Fax Setup displays.
  3. Press Enter .
  4. Press the right arrow (>) or the left arrow (<) until Answer Ring Pattern displays.
  5. Press Enter
  6. Press the right arrow (>) or the left arrow (<) until the desired ring pattern displays.
    • Single rings – The fax machine answers after a single ring.
    • Double rings – The fax machine answers after a double ring.
    • Triple rings – The fax machine answers after a triple ring.
    • Double and triple – The fax machine answers after a double and triple ring.
    • All rings – The fax machine answers any ring. This is the default when not using Distinctive Ring.
  7. Press Enter .

May 09, 2008 | Office Equipment & Supplies

1 Answer

Fax answer machine


FAX RECEPTION THROUGH AN ANSWERING MACHINE:
This mode is recommended for a shared fax and telephone line.
To receive a fax if your All-In-One is connected to an answering machine:
On the control panel, press Fax.
Set the answering machine to answer incoming calls before the All-In-One does. For example, if you have set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
To change this setting on the All-In-One:
Press Options until Number of rings appears.
Press the right arrow (+) until After 5 rings appears.
Press Select.
Make sure the Auto Answer light on the All-In-One is on. When a ring is detected, the answering machine picks up the call.
If a fax is detected, the All-In-One receives the fax, and disconnects the answering machine.
If a fax is not detected, the answering machine completes the call.

Feb 18, 2008 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Incoming fax


Do you have the manual? Check your smart ring feature.

Sep 05, 2007 | Brother IntelliFAX 2800 Laser Fax

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