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Kenmore range control panel not working

We have a Kenmore range, model 790.9468. We heard a loud popping sound while the oven was on at 350. Everything shut off. The breakers were flipped, & I reset them. Since then, the control panel is lit up with ''Bake'', ''self clean'' and ''cook time''. None of the buttons are operational, but the oven light works. The stovetop burners work, but the oven will not.
Suggestions?

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  • pkmmvkc Dec 16, 2008

    Thanks for responding so quickly. Can you tell me what could have caused this & if we can do this ourselves? I hope so, because my husband has been laid off, & we are definitely watching expenses!

    Thanks again.

    pk

  • aquajacq Dec 30, 2008

    No buttons working on the control panel of my 5-year old Kenmore electric range (Model C970-6570). Stovetop working and oven light working. Problem as preceeded by two large sparks (or small fireballs!) at a 2 week interval while baking at 350.

    Opened two parts of the control panel and found a 'crater' where there was once solder, and a lot of black soot. Bought and installed a new relay with tabs built into the relay, and this should have worked... Darn, it didn't. Anyone know where can I get an inexpensive or rebuild control panel?

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Sounds like the control board blew on you replace it.

Posted on Dec 16, 2008

  • Jyackle5
    Jyackle5 Dec 16, 2008

    What would cause it is a short on the unit. Yes you can replace it yourself. There are 3 screws on the back top of oven remove them and then you will see the control board. I would recommend you call some one to look for the short though.

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SOURCE: Kenmore electric range 790. Both the broil and

I have the same problem... I checked both elements and they are fine. I was wondering if it was the ERC. Have you fixed yours yet? Please let me know.

Posted on Dec 06, 2009

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Posted on Jan 02, 2017

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When my range digital display lights failed everything as you describe happened except the "pop". The display just faded and died. I replaced the display unit (a simple swap out involving pulling the wires one at a time and reconnecting to the new display as I pulled them so as not to connect wrongly). Once done I haven't had a problem since and the display was noticeably brighter. It appears that the display unit only affects the ovens operation for heat control and everything else is on a different circuit which is why your oven light and rings are still operational.

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Sounds to me like you have a short in the bake and broil section. Check the wiring and see if a wire has come out of an area and grounded its self. Shut the power off when checking this out and you should find out where the short is so you don't shock yourself . Also check for wires that appear like they are burnt as this indicates where a short could be. Be very careful as this could be dangerous. If you don't know what you are doing call a repair man .

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I was baking and heard a pop sound and saw a spark before the oven lost all power? What happened?


OOOPPs - not good , If you saw or heard a pop noise + spark then something blew or shorted.
If the 'loss' was quiet then a fuse or circuit breaker can blow without noise or sparks.
This oven has 4 Heating elements (2 on Grill) 2 inside oven , as you were baking it sounds like a heating element.
As this is a US model I'm assuming you are close to a SEARS somewhere, because they advertise parts made for Kenmore -- try this link http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Evaporative-coil-Parts/Model-867813350/0582/1610510/00007536/00001
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The problem is likely on the control panel, which we repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This often can affect the exhaust fan operation, too. The lights and fan can be inopoerable or stuck on.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and

disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

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