- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Do you get the Dell logo when first turned on? if yes this indicates hard drive trouble, but if there is no logo the problem will be motherboard, first remove one ram memory stick, if no change remove second piece and replace the first, no improvement it is time to have the motherboard assessed.
Remove the AC power (charger) and then take the battery out. Plug in just the AC power supply and turn the laptop on, see if it boots up and shows a display on-screen. If it boots let it boot up and then shut it down as normal. Reinsert the battery and try as normal. If you still get a blank screen can you then tell me if you get any post (splash) information like the Compaq Presario logo before it goes blank.