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Phillips 6500 "no disc". It will read cd but not dvd? I took it apart and cleaned the laser lens w/q-tip and alcohol. No go.

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Install the latest firmware located on Philips website. Download to a DVD and the 6500 will do the rest. Good Luck.

Posted on Apr 14, 2009

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I have a philips hts6510 home theatre system and when i put a dvd in to play it says no disc


hi,
Normally a dvd player shows the message NO DISC when,
1. The disc inserted is bad.
2 The lase pickup unit inside the dvd lost its reading intensity, dirty lens or the spindle motor damaged .

In your case the second one happened. the intensity of the laser pickup unit has lost or the spindle motor faulty or there is some dust on its lens. just insert a cleaning cd in it for two or three times. then check again is the DVD is reading or not

if the problem remains then you have to check the motor and the laser pickup unit. the lase pickup unit have two laser emitter and receiver in its inside . one for reading and playing DVDs and the other for CD and MP3. also the spindle motor runs in different speed when u insert dvd and cd.

Open the cover of your dvd player and power it on insert an audio cd and watch is it reading or not also notice the speed of the spindling of the cd. if the audio cd reads and play. then the possible problem is the spindle motor

To conform it remove the audio cd and insert a dvd. watch the rotation of the dvd. if it feel very hard to rotate it then, the spindle motor is damaged. if so replace the spindle motor if it runs more the the speed of than audio cd then the laser pickup unit is faulty. Then u have to replace the laser pickup unit.
if you need any further assistance from me , feel free to contact me through fixya.
ok

Jan 16, 2011 | Philips HTS-6500/37 System

1 Answer

Rca rtd155 dvd player continues to read no disc with a disc in it.


Try to play a CD audio. If it plays OK then the video laser is bad in the player. If it doesn't play, open the player and inspect the lens for dust and clean carefully with a "Q" tip with alcohol. If these remedies don't work, then replace the drive.

Nov 01, 2010 | RCA RTD155 System

1 Answer

Won't read discs. Says no disc numerous times of opening and closing, then occassionally it will read the disc.


If this problem occurs only at this cd it's a disk problem. If it occurs on various disks try using a cd/dvd cleaner set, a wet one is better. Follow the instructions on the set. The main idea is to put one drip of the included liquid at the set (usually isopropyl alcohol) at a specific place (like small brush) on the disk surface and play this disk. This way the "brush" will clean up the laser lens and after that the cd/dvd player will be able to read the disks. BE CAREFULL not to put too much liquid on the "brush". In case you can, use a Q-tip with isopropyl alcohol to clean up the cd lens manually. In case this doesn't solve your problem, the cd player needs laser lens replacement by a technician.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

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Sep 17, 2010 | Philips HTS-3555 System

1 Answer

Place DVD in any slot and it says "reading disc" then "no disc"


When you get no disk error, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD/DVD will not be read, therefore the error.

Whe this problem is starting you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD/DVD or Blue ray lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with q tips and isopropyl alcohol, or to replace the CD/DVD lens, or the whole drive unit.

May 04, 2009 | JVC THC5 Home Theater System with 5-Disc...

1 Answer

Not reading DVD and CD's :-(


When you get no disk error, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD/DVD will not be read, therefore the error.

Whe this problem is starting you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD/DVD or Blue ray lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with q tips and isopropyl alcohol, or to replace the CD/DVD lens, or the whole drive unit.

May 01, 2009 | Philips HTS3450 System

1 Answer

Bose 321 system reads bad disc on all dvds


if will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing

electech

Nov 27, 2008 | Bose 3 2 1 GSX System

1 Answer

Wont play disk has error code


It is a lens problem, the laser lens is either dirty or the lens pickup is faulty.

When you get no disk error, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD/DVD will not be read, therefore the error.

Whe this problem is starting you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD/DVD or Blue ray lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with q tips and isopropyl alcohol, or to replace the CD/DVD lens, or the whole drive unit.

Oct 01, 2008 | Sony DAV-DX250 System

1 Answer

DVD player


DO NOT LOOK AT AN OPERATING LASER INSIDE A CD PLAYER OR DVD MACHINE; DOING SO CAN DAMAGE YOUR EYES!

ANY OF THE BELOW DESCRIBED PROCEDURES MIGHT DAMAGE YOUR EQUIPMENT MORE THAN IT IS, SO PROCEED AT YOUR OWN RISK SO I AM NOT ACTUALLY RECOMMENDING THEM :

Often, in cases like this, the focusing lens for the laser is dirty or out of alignment. I don't know how good you are with tools and electronics, but one often has to take out the dvd player to reach the lens directly to clean it. You'd have to be very careful not to scratch the lens or leave any lint, even a tiny hair; you can also knock the movable trolly out of alignment.

I've had good luck with a bit of 90% rubbing alcohol and a cue tip, but some say you need special cleaner. Sometimes a blast of compressed air from one of those cans specially designed for cleaning electronics parts is enough to do the job.

If you can see the lens and you have a long enough red plastic tube that comes with the can you may be able to blast it clean without disassembly. Note that there is a focusing lens and a laser with a lens on it; both often need cleaning, but the lower lens is generally inaccessible without significant disassembly.

Lastly, there are a number of good DVD and CD repair hints for this exact problem because it's fairly common and the fix is generic. You can find these on the web with Google, Just type in key words like " DVD Can't read disc error", or something similar.

GOOD LUCK!

Jan 20, 2008 | Audio Players & Recorders

3 Answers

Philips HTS3400/37B


If you have a screwdriver q tip and rubbing alcohol you can fix it. Take the screws out remove the cover and locate the laser. It looks like a small lens. Dip the q tip into the rubbing alcohol just get it damp not dripping. Clean the lens with the Q tip and then put it back together.

Oct 07, 2007 | Philips HTS3400/37B System

2 Answers

Cant read disk(DVD)....


What disc(s) are you trying? Is it a commercial DVD or a burned DVD?

Jun 19, 2007 | Yamaha DVX-S120P System

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