Question about Konica Minolta magicolor 2300DL Laser Printer

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Trying to change yellow toner, but toner replace is not highlated, therefore can't click on it.

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  • jimaymn Jan 30, 2009

    same problem, tells me to replace yellow toner (although it is 48% full), wont allow printing, print menu option to replace toner is greyed out

  • lrohret Feb 03, 2009

    It tells me to replace yellow, I have tried putting in 2 new toner cartridges and it still tells me to replace the yellow and it won't print. I tried Menu - engine, Menu - replace toner, and Menu - toner. and this did not make it work.

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MENU (right arrow to Engine) MENU (right arrow to Replace Toner) MENU (right arrow to Yellow) MENU

Posted on Jan 12, 2009

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1 Answer

Drops toner inside machine. I just changed yellow high yield toner cartridge two weeks ago and it just went out. Changed cartridge and their was yellow toner inside machine. HELP


It sounds as if the toner has leaked, maybe it was cracked or seated incorrectly. Toner is so fine that if you use a standard vacuum cleaner the toner may just fly out of the back.

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Inspect the Yellow cartridge for damage to determine if it was that or the printer at fault.

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Push the button to align another color and open the door and take notes on where the carousel should be when changing a toner, Not sure why it would bypass yellow altogether but may be resolved by manually changing out the yellow. When you open the door to the toner compartment there should be something on the door that depresses something in the machine which will unlock the carousel and allow you to turn it by hand when you depress the same lever with some type of tool that will fit in the slot. Rotate the carosel until the yellow is where it should be when replaceing it then let go of the locking mechanism and replace the yellow toner. hopefully between changing the toner out and powering the machine off/on will get you back in business... Hope this helps you out and if it does please list as a fixya... if not, you may need to upgrade the firmware and that's not to hard if your on the network already...

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You will need to use the menu on the printer itself to change a setting Press "Menu Select" button to get the menu function Use the right arrow twice to select "Engine", then press the down arrow to the "Replace Toner" menu Press the right arrow for the "Toner Empty" menu Press the down arrow to get the Toner Empty settings Press the right arrow to change the Toner Empty setting to "Continue" Press the "Menu Select" button to confirm the setting. You should be able to print, you just won't have any yellow toner. When you get your toner cartridge, follow these instructions to reset the 'Toner Empty' setting to Stop so you will know when a toner is out.

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