Question about SanDisk Sansa e200 MP3 Player

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Plzzz im goin crazy over this help!!

Hey guys...i have had my sansa e250 for about a month now and its really irritating me...i have no idea how to get my pictures in! and video! i try adding them but when i do its either that they dont show up in my mp3 player or its either that a weird message comes up...plzzzz help!!!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008


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Posted on Jan 02, 2017


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Guys i really need HELP im only a teen trying to know what is a mtp or whats so ever.... HELP ME

MTP is Music Transfer Protocol, a standard scheme for devices to communicate with each other.

If you need a manual, you can download one from

Oct 15, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 mp3 player wont work on my computer

If your new computer is running Windows Vista, you need t get the Sansa Firmware Updater and update the firmware.

Jan 13, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer


Here's the deal with WMA files - once your subscription expires (or really,  the license on the WMA file expires) - you will have to renew your music service subscription or the song will no longer play on your device. 
Use Mp3 format songs - they'll never give you this problem.

Aug 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

There is no FM radio option in my Sansa e250 mp3 player

Go on the Sandisk Website and download the firmware updater in the support and let it run and update your firmware and it should solve it.

Thank you and please respond with any comments or more questions.


Feb 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

i lost my installer where i can download it? tnx

Dec 04, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Looking for a e250 Sandisk Sansa lcd plz

Check eBay - it's a lot easier than posting to a tech forum and waiting for a response

Oct 31, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Help me plzzz

Your usb ports may not be installed correctly, what kind of computer do you have. if it is really old, than you should try getting some new usb ports.

Aug 31, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Black screen

i dont know what the problem might be but u should try calling sandisk they should know what to do. hope it helps

Jul 11, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa can't conver wmv...

Use Crazi Video for Sansa.

Apr 11, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Im deleting music but...

Try formatting the Player, Go to Mycomputer, go to the drive that is your player. Right click on the drive, click on format. This will Delete all music on the player. Try this. This helped me.

Dec 25, 2006 | SanDisk Sansa e260 MP3 Player

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