Question about Tasco Novice 30050312 (350 x 50mm) Telescope

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Tasco scopes Have a lifetime warranty, were do I send one for warranty repair ?

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  • rogerwrice Feb 06, 2009

    Cross Hairs are rotating in scope.

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Here is their customer service number--
http://www.tasco.com/support.cfm

Posted on Jan 15, 2009

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Tasco exp when you adjust the power up and down the crosshairs turn to does this scope have a lifetime warranty,where do u send it to get it replaced.


If you have a Tasco product that requires service or repair,

  1. First determine if your product was manufactured before or after 9/1/02. Tasco products manufactured before this date did not have a code for the year of manufacture. Tasco products manufactured after 9/1/02 will have this code (See Diagram 1 for help with determining this).

    The Tasco brand was purchased by the current owners in August of 2002. Only product manufactured after this date is entitled to complete warranty coverage.
  2. Call our Customer Service at 1-800-423-3537

    If your product was manufactured after 9/1/02 be prepared to give the Customer Service Representative the code number found on the product and you will be given instructions on sending your product in for repair.

    If your product was manufactured before 9/1/02 the Customer Service Representative will provide more information on the repair/replacement options available to you.


Identifying new Tasco product

Old Tasco products did not have a code for the year of the manufacture but new product does. Check to see if there is an alpha code of the year the product was produced.



Jan 25, 2011 | Tasco Optics

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