Actually did some ripping and tearing, narrowed it down to something in the freezer door itself. Testing the majority of the system was easy - just remove the waterline coupler near the floor *below the freezer door. Water shoots out of side-A but is not making it 3ft up to the dispenser..........so the inside of the freezer door, remove the magnetic strip and what??? pry around the plastic and pop it off ???
Cannot see screws but believe this will get me back to where the problem is.........easier way or something I'm missing ley me know.
No water in door for 2 days, i placed a small heater in front of the freezer door and within 15 min.i heard a crackling noise in the door and a few drips of water came from the water outlet in the door. i got a glass and and once again we have water in the door. thanks
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You have 2 separate valves, 1 for the water dispenser and 1 for the ice maker. (otherwise your ice maker would overflow every time you got water from the dispenser and your dispenser would flow every time the ice maker went to refill.) They are fed from the same tubing.
The cube/crushed ice motor is completely separate from the ice maker itself and should have absolutely no bearing on the water flow.
You have narrowed down the problem quite nicely to the ice maker water valve. There is one more thing to check though, the connector. There should be a multi-contact connector from the ice maker to the back wall of the freezer, usually 6-9 wires. Pull that apart and check the cord side (ice maker side) for any corrosion. BE CAREFUL NOT TO TOUCH THE OTHER SIDE AS THERE IS LIVE 110V!!! If you don't see any corrosion, still try try disconnecting and reconnecting 5-10 times and see if that solves your problem. If you see corrosion, unplug the refrigerator before working on the back wall part of the connector. [This connector besides powering the ice maker also allows the ice maker to control the water valve which can't be inside the freezer]
We had a repair man today about exact model and problem. He said the hosed inside he freezer door was frozen. open freezer door and cover the opening with a blanket. Leave open long enough and the water will unthaw and start running again. He said the manufacturers do not pack the hoses in there , they use foam, it eventually gets old and can get shifted to far to the inside. It worked ! working fine now.
couple of things to check if you have a dispenser on this model there is a hose that goes up into the bottom of the freezer door you need to remove bottom kick plate and take a look at this...also if no water from that hose and its actually coming from the door you could have a ruptured line in the door itself.... next make sure the water is not actually coming from the freezer compartment as the drain in the freezer could be clooged and leaking over on defrost mode and out door...
hope this helps good luck...
Hi, Remove the ice bin. With the freezer door open, push the door button and then push the ice dispener button to see if the auger motor is turning. If it does turn, check and see if there is something in the ice bn blocking the auger. Please try this and let me knwo.
It sounds like you may need to try the water tube heater I mention in the "Tips and Tricks" post of mine, copied here:
Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X101073 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.
The connector that is leaking is bad causing tubing to come out and leak. The reason it won't flow is it is iced up inside of the door and no, unfortunately, you can't disassemble the door to get to it. It requires a door replacement. The connector is part number WR02X10471 from www.geappliances.com or GE Factory Service Parts at 1-800-626-2002
I would check hte wire harness leadngto the door under hte freezer hinge. itll be wrapped in a black web like covering. Just under hte unit itself follow ht ewire and unplug hte harness. then carfully cut hte black webbing and inspect wires. there tends ot be apinch point there and the wires will sheer from one another, . if so there is no replcing hte harness, the door would have to be replaced at a cost of nealry $600. not enough room for a wire nut, but hav had sucess using stright inline bullet style connector, or others have sucessfully soldered connections back in place
more than likely you have a frozen defrost drain look in the bottom of your freezer section there should be a depression there see if its just a big block of ice let me know if this is the case or not and ill tell you how to clear the drain if not then we will look at something else please dont rate me till were done