Question about SanDisk Sansa c140 MP3 Player

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I got an error message and now my MP3 player won't turn on.

I uploaded some songs to my SanDisk Sansa c140 MP3 player using Windows Media Player 11. Then I went to the section that lists the songs on my MP3 and noticed a bunch of radio recorded songs there (the ones you can record from the MP3). Most of the files were corrupt and had been for some time (I do not know why), so I decided to delete them since they only froze my MP3 when I chose to listen to them. After synchronizing some new songs and deleting the corrupt ones, I unplugged my MP3 and it said 'please wait' or something like that. A few seconds later, it said 'system fail' and turned off. Now it won't turn on! If I plug my MP3 back into the USB, it says 'Unknown Drive'. Is there any way I can reset my MP3 so it would work again? Thanks in advance.

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  • sabote56 Feb 18, 2008

    I was tryng to resolve it using the recovery tool downloaded in sandisk site but I don´t found the steeps to set my devie in recovery mode, so, if you know how, please let me to kow.

    Thank You Ramon.....

  • GILLY_LUNA Sep 04, 2008

    I GOT AN ERROR MESSAGE AND NOW MY MP3 PLAYER WON'T TURN ON..

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I was formatting my c140 and it got interupted by a power outage. When I started the c140 I get nothing but blank screens now. When I go into windows explorer all I can do is see the sansa c140 sign in the folders menu but it won;t let me reformat it again. It also won't show up in disk management as a mass storage device. I'm using Xp-sp2 with media player 11 .... which is neither here or there since I can'r format the thing in the first place. When I do turn it on all I get is pretty colored blank screens. But I do get the pictures of the microphone, the settings , pictures etc. Any ideas how to recover the original setings or reload the firmware?

Posted on Apr 28, 2009

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For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

Posted on Jul 13, 2007

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1 Answer

After changing out the battery, i turned it on and


The database seems to be overloaded while rebuilding the files info and playlists.
See the answer for "Not enough space for MusicDB" :
http://kb.sandisk.com/app/answers/detail/a_id/848

For the c100 series connect the player to the computer how to delete files see:
http://kb.sandisk.com/app/answers/detail/a_id/41

When linked to the computer there are 2 different connection modes possible:
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For "cleaning up" your database check both lists. How to switch to MSC / MTP mode:
http://kb.sandisk.com/app/answers/detail/a_id/447

Manual for Sansa c100 series:
http://mp3support.sandisk.com/downloads/um/c100-um.pdf

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if you are trying to delete files from windows media player totally...(when you delete it gives you that option to delete from library or pc)...it seems you just been deleting from wmp library..thats why its still there....(if you dont want a particular file delete from pc).....same goes for mp3 players...you can delete from playlist or device...your choice....make it good....hope this helped

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For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

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For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

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