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I cannot install windows xp pro serv pack 2

Abit kn8 sli mother board,new hard drive, cd burner floppy 3.5
When i try to install windows xp pro i see all configuration then it freezes error message windows could not start because of a computer disk hardware config problem.
I set my bios according to users manual.
can you help me.
Charles

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  • 2 more comments 
  • cjohnson1241 Dec 16, 2008

    Yes my hd i sata it is showing in bios.

  • cjohnson1241 Dec 17, 2008

    I install hd drivers and there is no change.

  • cjohnson1241 Dec 17, 2008

    Irecieved the comment about t boot i cannot go to start or my computer without installing windows xp pro.

  • cjohnson1241 Dec 18, 2008

    During start up i see cpu, cd and hd so the drivers are loaded. if you dont have a soluting i requesting a refund.
    thanks charles

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12 Answers

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What kind of hard drive are you using. Are you using a SATA hard drive? If so you have to install the SATA drivers for the hard drive so that the Windows XP Pro can detect it.

Posted on Dec 16, 2008

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I think this may be the problem due to the damaged CD which does not contain all the necessary files which is to be installed .in this case the windows does not recognize a hard disk and the setup could not be completed.try to install WINDOWS from a new disk.thank you

Posted on Dec 18, 2008

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See if it tells you if you can press a certain button for a Boot Menu like F-10... You might have a corrupted CD or maybe even bad RAM... Try an Ubuntu Live CD if possible and do the RAM Check.

Posted on Dec 18, 2008

  • Sudo Bash Dec 18, 2008

    It is either SATA Drivers, RAM, Corrupted Disc, or maybe you have the jumpers on your cdrom wrong... Just go ahead and put the jumpers on all your cd-roms on Cable Select.

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Freezing with a blue screen error can also be caused by bad memory. If you have any spare memory you should try out

Best Luck!

Posted on Dec 17, 2008

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The XP installer lacks updated SATA drivers.

creating a boot disk with updated driver also depends on the motherboard chipset.

follow the link Ekse provided.

Posted on Dec 17, 2008

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HI,
The problem can two things , something connected inside the computer is not compatible or something connected outside .
1. Make sure disconnect everything outside the computer except for keyboard mouse ,monitor and power cable
2. In the inside make sure RAM memory is seated correctly, and is in equal pairs if there are more than one memory sticks
eg. if you have 1.5 gb ram with one 1 gb module and one 512mb module , make sure you disconnect 512 module .

3.Check installation media cd
4. If your sata harddrive has come with the cd for installation of drivers make sure you install the same , by pressing F6 , when window is loading

Also if you could mention excatly on which screen your system is hanging


Thanks
Proton

Posted on Dec 17, 2008

  • Mandeep  Singh
    Mandeep Singh Dec 19, 2008

    Hi,

    The solution to your problem is replace the harddrive on the unit , the hardrive that you are putting in requires add on drivers in xp. Try changing the harddrive maufacturer . The issue would get resolved for sure.





    Thanks

    proton

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Try to enable SATA hard disk in BIOS...

try to install wiith Windows XP SP3 bootable CD...
u can find it here
http://www.microsoft.com/downloads/details.aspx?FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e&displaylang=en

Posted on Dec 17, 2008

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This behavior can occur if any or some of the following conditions are true:

  • The Default value in the [Boot Loader] section of the Boot.ini file is missing or invalid.
  • Windows XP is not installed in the location specified in the Boot.ini file.
  • The Ntoskrnl.exe file is missing or damaged.
  • The partition path in the Boot.ini file is not set correctly.
  • General hardware failureMethod 1Edit the Boot.ini file to restore or correct the Default entry and to ensure that the other entries in the [Operating Systems] section of the Boot.ini file point to the appropriate directories.For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:
289022  How toedittheBoot.inifileinWindowsXPMethod2Use the Bootcfg utility in the Recovery Console to correct the Boot.ini file: Use the Windows XP CD-ROM to start your computer.
  1. When you receive the message to press R to repair Windows by using the Recovery Console, press the R key.
  2. Select the Windows installation that you want, and then type the administrator password when prompted.
  3. Type bootcfg /rebuild, and then press ENTER.
  4. When the Windows installation is located, the following instructions are displayed: Add installation to boot list? (Yes/No/All)
    [Type Y in response to this message.]

    Enter Load Identifier:
    [This is the name of the operating system. Type Windows XP Professional orWindows XP Home Edition.]

    Enter OS Load options:
    [Leave this field blank, and then press ENTER].After you perform the preceding steps, restart the computer, and then select the first item on the boot menu. This should allow Windows XP to start normally.

    After Windows XP has successfully loaded, the Boot.ini can be modified to remove the incorrect entry.
For more information about how to edit the Boot.ini file, click the following article number to view the article in the Microsoft Knowledge Base:289022  How to edit the Boot.ini file in Windows XP---Method 3
  1. Start the computer by using your Windows XP CD-ROM. Press any key to boot from the CD.
  2. After the setup files are finished loading press R to repair using Recovery Console.
  3. When you are in the recovery console, select the installation to log on to (usually number 1), and then press ENTER.
  4. Login to the Administrator account by typing the password for this account, and then press ENTER.
  5. At the recovery console command prompt, type the following command, and then press ENTER: 

    For Uni-Processor systems: expand <cd-drive>:\i386\ntoskrnl.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exeFor Multi-Processor systems: expand <cd-drive>:\i386\ntkrnlmp.ex_ <hd-drive>:\Windows\system32\ntoskrnl.exeNote In these two commands, the <cd-drive> placeholder represents the drive letter of your CD drive, and the <hd-drive> placeholder represents the drive letter of the hard disk on which windows is installed.
  6. If you receive a prompt to overwrite the file, press Y.
  7. Type exit, and press ENTER at the command prompt.
  8. Method 4Start the computer by using the Recovery Console, and then run theCHKDSK /rcommand.
Note You do not have to include the /p switch in the Chkdsk command-line because the /rswitch causes the Chkdsk utility to locate bad sectors and recover readable information. This command implies the /p switch.
f th

Posted on Dec 16, 2008

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Did you re formatt the drive, and is this a new build? If so, you need to format the drive prior to installing Xp , ok first from the bios set "boot from cd/dvd drive", then it should restart from the XP disk. Once you see it do that just follow the directions, it will run you through a "quick format" then insatll XP, let me know how u made out, thanks, peace, GYM

Posted on Dec 16, 2008

  • George Bill
    George Bill Dec 17, 2008

    I have done this on systems many times, are you able to get into the bios, that's the first thing, if you can then you can set the boot priority of the drives, right now its probablly 1,floppy,2cd,3HD, switch the order to boot drom CD/DVD drive. Restasrt and make sure you have the XP disk in the DVD drive. From there just follow the directions, if you can get this far, you are golden. From there you can formatt, and install, good luck Gym

  • George Bill
    George Bill Dec 17, 2008

    Here's what I think, If you purchased this computer with no operating system disk. Then there is a good chance that it may have pireted software. There is no way for the user to know this. If you are going to microsoft or windows update, and it is freezing from there over and over again and you don't have the disk or the serial, it won't let you install the update. Unfortunately, other than hacking the system, which is illegal, you are really stuck. I would recommend calling the person who sold you the system and asking them for the serial number, otherwise you need to format and reinstall, I can help you with that part once you get the disk.

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Hi and welcome to FixYa,

Initially, pls try to set the CMOS/BIOS to default either by the jumper or remove the battery (for about 15 minutes). Thereafter, just change the day/date/time. Verify that the CMOS could auto-detect the hard disk. Additionally, if the HD & CD burners is ganged on a singled IDE, pls verify that the HD is set as MAster and the CD burners as SLave.

Good luck and Thank you for using FixYa. Happy Holidays.

Posted on Dec 16, 2008

  • Louie  Role
    Louie Role Dec 16, 2008

    A few additional thoughts:
    if the HD is SATA, pls enable SATA controller and/or try either on/off RAID;
    there were some issues with Maxtor HDs on nF4 chipset;
    have you tried the F6 option?



  • Louie  Role
    Louie Role Dec 17, 2008

    Could you try using another hard disk, even smaller either SATA or IDE. This is to determine if the chipset does not like the new SATA HD.

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Hi,
is your hard drive SATA? does the setup copy the files or how far to you get actually?

Posted on Dec 16, 2008

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Hello sir,
i hope you are very worried about it
now be free
this problem is in your CD are DVD that you use for installing in use a new cd
are try to repair you OS

Posted on Dec 17, 2008

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