Question about Acer Aspire 5100 Notebook

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Cd/DVD drive has stopped working

Hi

I have a Acer Aspire 5720z and lately got vista uninstalled and got XP on but now my DVD drive won't read properly It reads and plays CDs fine but if I put in a DVD it makes noises like it's trying really hard to find something on the disc but doesn't work. It's not the disc because it works on other computers so can you help??? My cd/dvd drive isn't recognized by system. It "whirrs" when I insert a disc, but can't read the disc. "Computer" finds usb, and hard drive, but not this one. I'm out of warranty -- foolishly, I didn't try the drive until recently. Tech support suggested I return to factory status via Acer Recov.Management/Restore, but hate to lose all my programs. Tried to check the IEE cable, but not apparent when I removed as much of the cover as would come off. Any suggestions?
If I must buy a drive, will a generic laptop external burner work, or must it be Acer? Thanks!


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Sounds like your Acer is not recognizing your DVD meaning your driver is not letting your computer talk to your dvd player. Try to determine what DVD player you have and search GOOGLE for drivers. Your computer might of come with a disk which have drivers on them but they would most likely be fore vista so double check. Try posting me your information for your dvd player and i can help you locate the driver. Also if you decide to buy an external one any brand will work fine, you do not have to buy from or anything related to ACER.

Goodluck.

Posted on Dec 16, 2008

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Its definately the problem of weak lens in the dvd drive that needs to be cleaned or replacement of the lens is necessary for sure.

Posted on Dec 16, 2008

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