Question about Sylvania 6427TE 27" TV

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TV picture is not good

I purchased a Sylvania 6427TE 27" color TV 3 years ago. And up until 2 weeks ago it was fine. all of a sudden (and it truly was all of a sudden), the picture went from normal to very wide, cutting off the left and right edges of the picture, and widening everyone's head. The picture got longer, too. We tried to use the TVs menu to access the picture controls, but have been unable to do so. We also unhooked the cable box from the TV, and still got the same type of picture. Finally, we put in a DVD, and that picture came up the same. We really don't know what to do and I don't want to buy a new TV right now if it isn't necessary. Can anyone help??

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From what your describing it sounds like a resolution or ratio setting on your t.v. you can change these setting on your cable box and t.v as well this seems to be the setting on your t.v. since you have already unhooked the cable box. if changing the settings doesnt resolve your issue you may have some failed components on the pc board that could be repaired by a repairman v/s purchasing a new one. hope this was helpful....

Posted on Dec 17, 2008

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