Question about Toshiba Satellite M45-S165 Notebook

2 Answers

Doesn't turn on at all!

Our Toshiba M45-S165 worked fine. My wife used it and wnet to bed and the next day when she tried to turn it on. It would not power up. We have had no problems to this point. Let me add that she was in the Philippines, and used a 220-110 converter. We bought new power supply here in USA and it's not the power cord as someone said it may have been. Any help? We have not opened up the PC. Possible a surge may have hit it? or could it using a converter? thanks

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  • 3 more comments 
  • chauncey bailey Mar 23, 2007

    we bought the adapter at advice of a micorsoft certified tech who was a friend, obviously was wrong, no LEDS light up, and yes we tried to remove the battery, still nothing. thanks!

  • chauncey bailey Mar 25, 2007

    thanks, we haveb't added in USB devices, so that narrows it down. I will take this post also to whom I will get to open the laptop up.

  • chauncey bailey Mar 26, 2007

    I appreciate the input. this has helped me greatly.

  • Stage 3 Jan 10, 2008

    Our M45 just completely died ,also of course taking critical info from the week with it (others weeks backed up).



    Ours is 3 years old and has been through three batteries and just had the mother board replaced through "Best Buy".



    Came home and it was fine, next morning wouldn't power up and only signs of life are 11 flashes of the battery light. I checked power from the charger and it was within specs so power is getting there but then I am lost.



    Toshiba says the "Milliseconds of time between flashes is critical to determine the cause" and basically no one can do that without proper equipment.In other words $425(shipped to them)....Ugh!



    Fully understand what he is saying after working on lab equipment for 30 years but can anyone get me in the BALL PARK?



    Mother board again (only couple months old)?



    I also called Toshiba about our battery pack that was on their list but my bar code was missing even though the model was the one listed so got stiffed on a possible new battery.



    Three years ='s Three $100 batteries ($300) and may need another now, and one motherboard (should we make that two?).



    Might take this thing target shooting with me next time I go unless one of you are smart enough to figure something like this out without the equipment "required" by typical tech "canned answers".



    What happened to good old "cheating" we can get codes and answers on my diesal truck with a paperclip .



    Thanks for any help guys.



    Fritz in North Carolina

  • jwrobb Jun 01, 2008

    i have a ma65 s165, it has worked great with no problems. One minute it was working and then when i looked back there was no power. My wife has an identical pc that's working fine so i swapped the power supplys and batteries but it still wont power up. Any potential fixes?? buying a new mother board seems like a waste since a comparable model with faster processor and bigger hard drive is readily avail for about $499. Any help on how to salvage this pc??

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Possible Solution to your Toshiba M45-S165. disabing lelegacy support: could be one possible solution, however base on your previous posting and advice from your tech friend,I suggest you get a techneition examing the regulatory circuit of your M45-S165. This is the circuit that process that 18-20 Volts AC__from your adaptor, if this area is not serviceable you may be advice to change your mother board.

Posted on Mar 26, 2007

  • Steve Brivett
    Steve Brivett Mar 26, 2007

    Anyone traveling should use some form of ups protection hardware, you could experience a surge @ any time any where.

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Need some additional information first: -Which, if any LEDs are lighting up when you try to start. -You said you purchased another A/C adaptor, was there a reason you tried that first? -Have you been having any problems with the battery before this happened? -Have you tried removing the battery and tried starting with just the A/C adaptor plugged in? If yes was there any change?

Posted on Mar 23, 2007

  • tomj23 Mar 25, 2007

    Sorry for the delay, been an *eventful* weekend.

    I?ve done some research on this and there are/were some issues with this device having starting issues when external devices were attached via USB and legacy USB support is activated. Try removing any USB or other external devices such as docking stations, monitors, keyboard, mice and such and see if it starts. If is does follow the following procedure to disable legacy support:
    - Turn the computer on with the USB devices
    - Immediately press the F2 key, to enter BIOS Setup.
    - In the BIOS Setup screen, press the Right Arrow key to move the cursor to the advanced section.
    - Press the Down Arrow key to move the cursor to Legacy USB Support.
    - Press the Spacebar once to disable Legacy USB Support
    - Press the F10 key to Save and Exit.
    - Press the Y key to confirm.

    If it?s not the legacy USB then we?re left with the following possibilities; memory, processor, motherboard, internal power circuitry and laptop power socket (where the A/C adaptor plugs into the laptop). Since the battery doesn?t seem to be charging (charging LED isn?t turning on) then my bet is the socket, internal power distribution and/or the system board. Since it was sitting idle when the problem occurred I would be leaning towards a system board problem. In either case your best bet at this point is to take it to your local repair shop unless you have access to inexpensive replacement parts and feel comfortable with disassembling the laptop. The reason I say inexpensive parts is that you are going to have to buy and replace parts, as you?ve already found out sometimes you guess wrong.

    Let us know if you have any other questions and please don?t forget to rate this post.

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