Question about Acer AL1715 (Black, Silver) 17" LCD Monitor

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No signal i have an acer al1715ebm monitor that was given to me because it doen't work. the problem is when i power it up it displays the acer logo then it acts as though it wasn't plugged in to my computer. it displays no signal present. im thinking that the video board is at fault.has anyone had this problem before? please help. p.s. if it is the video board is there any place the sells them? also is there a service manual out there for this monitor?

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Re: no signal

Along with using another monitor to change resolutions, try changing Refresh Rate (in advance button), then hooking the LCD back up. LCD's typically like 60Hz Refresh Rate best, but try several.

Posted on Apr 30, 2008

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Monitor problem

The power light is flashing green can indicate start/restart of the power supply due to shorts circuits or failing power supply due to bad caps, look for bad caps with bulging top first, see example of failed monitors due to bad caps:
Post back what you see insdie so we can guide you furhter.

Feb 20, 2010 | Acer 17" AL1706B LCD Monitor

2 Answers

Monitor receiving signal, but no image


I see many monitor with that trouble.
When you turn on comp., you can have a picture on monitor about 10-30 min. and that go in black screen, or If you change resolution again go in black screen.
You must repair monitor or bay another.

Nov 02, 2009 | Acer AL2416W Monitor

1 Answer

Turn my computer and it starts up normally, however, the monitor never turns on. When I manually turn the monitor on it displays the Acer logo and then goes to the "no signal" screen for a few seconds...

Try the monitor on another computer or a friends computer, if it is working you may need a new graphics card.
Try the monitor first, if your unsure take the machine to a local computer shop for advice, or if you have a computer geek nearby ask them.

Aug 27, 2009 | Acer Computer Monitors

1 Answer

No signal issue

Sounds like you could have a capicitor problem, which is fairly inexpensive to have fixed - before going down that route - If you only connect up the suspect monitor to your PC and disable dual screen using the cables (power and signal) from the one that is working - does the same thing happen? if so then it's definately the monitior and most likely a capicitor.

Aug 23, 2009 | Acer AL2017 20" LCD Monitor

1 Answer


you are in a bad spot, the plug is sealed when molded. maybe ebay has a defective monitor and you could take the cable off it.

Monitors will usually snap apart with a butter knife.

Jan 27, 2009 | Acer AL1715 (Black, Silver) 17" LCD...

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No Signal

Not all monitors can display the same resolutions. You may have has the Dell monitor set at something the Acer can not handle. Try rebooting and if you can see the Dell startup screen press F8 as soon as it disappears. This will give you the Windows Startup Options menu, which is text and should display on any monitor. Then select VGA MODE, which is the lowest common denominator for graphics. You should be able to see the Windows display at a much lower resolution (ie, larger fonts and icons) than usual until you can reset your graphics properties to work with the new monitor.

Dec 28, 2008 | Acer AL1912 19" LCD Monitor

1 Answer

Acer LCD Monitor - Stuck Displaying green

Cant say for sure. The display seems to be working, and the computer signal seems to be the problem. It could be a faulty cable. Check the pins on the cable monitor and see if they are bent, etc.
If the connectors are Ok, it could be the converter or the main board that has the fault. This could be caused by a power surge, or just a mechanical failure.
There is no easy diagnosis for this\ one, without actually checking the parts. I would recommend taking it to a repair place.

Jun 03, 2008 | Gateway FPD2275W LCD Monitor

1 Answer

Acer LCD Monitor only displays "acer" logo

You are correct, it could be a power surge that has caused it.

Try this..
Unplug the monitor from the wall.
Remove all the video connections at the monitor end.
Wait 10 minutes then plug the monitor back into the wall (do not connect the video leads)

Turn it on and see if it goes past the ACER logo now. If so, replace the video cables and try the computer.
If not, then one of these will apply and a tech will be required..
  1. The internal bios has been corrupted.
  2. The power supply inside the monitor may have issues preventing the video board from starting correctly. This could be as simple as a few failing capacitors.
Number 2 is the most likely cause with an Acer monitor though. Any local tech will be able to correct it fairly cheaply, but phone around for quotes..they can vary a lot.

Jun 03, 2008 | Acer X193W LCD Monitor

1 Answer

Acer AL1714

OK I have the same monitor, I was given it by a client when I couldnt fix it, I DO have the 19V supply and still getting the same problem.

If you open it and reseat all connections you can reach, I find it starts to work. Unfortunately after less than a few days use it goes off again.

Hopefully this can help someone get further

Apr 14, 2007 | Acer AL1714 17" LCD Monitor

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